What are the responsibilities and job description for the Server position at Trails End Pub LLC?
Job Summary
We are seeking a friendly, attentive, and professional Server to join our dynamic team. The ideal candidate will provide exceptional guest service in a fast-paced environment, ensuring a memorable dining experience. This role involves taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere. Experience in fine dining or food industry settings is preferred, along with strong communication and customer service skills.
Duties
- Greet guests warmly and present menus promptly
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Serve food and drinks efficiently while ensuring presentation standards are met
- Upsell menu items to enhance guest experience and increase sales
- Handle cash and process payments accurately using POS systems
- Maintain cleanliness of tables, dining areas, and service stations through bussing and sanitation practices
- Assist with food preparation or kitchen support as needed
- Ensure compliance with food safety and sanitation standards
- Provide excellent guest relations by addressing inquiries or concerns professionally
- Support host/hostess duties during busy periods to manage reservations and seating arrangements
Requirements
- Previous experience in food service, restaurant, or hospitality industry preferred
- Knowledge of POS systems such as Aloha POS, Micros POS, or OpenTable is a plus
- Strong customer service skills with the ability to handle guest interactions gracefully
- Excellent time management skills to serve multiple tables efficiently
- Ability to upsell menu items to maximize sales opportunities
- Food handling certification or knowledge of food safety standards is desirable
- Basic math skills for billing and cash handling purposes
- Experience in fine dining or nightclub environments is advantageous
- Must be able to work flexible hours including nights and weekends as needed
- Positive attitude with a team-oriented mindset
Join our team for an exciting opportunity to deliver exceptional service in a vibrant setting. We value professionalism, enthusiasm, and dedication to creating memorable guest experiences.
Pay: $5.74 - $25.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Willing to learn and advance in the industry?
Education:
- High school or equivalent (Preferred)
Experience:
- Food service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Harrison, MI 48625 (Required)
Work Location: In person
Salary : $6 - $25