What are the responsibilities and job description for the Director of Key Accounts (Canada; USA) position at Traffix?
Why work at TRAFFIX?
You need to work at TRAFFIX to enjoy our:
What is a Director of Key Accounts?
As a TRAFFIX Director of Key Accounts, you will play a vital role in the achievement of branch targets and TRAFFIX business goals. Your primary responsibility will be identifying companies experiencing challenges with their supply chain transportation network and presenting TRAFFIX’ suite of services and expertise as an optimal solution.You will be the liaison between TRAFFIX and the large clients in your care.
Your primary responsibility will be to build a strong, professional relationship with your clients. To do this, you will listen to their needs and assess the challenges they have. In coordination with the Operations team, you will design unique solutions using TRAFFIX wide range of transportation services to provide the client with value, while making their jobs easier. You will be the frontline contact for the customer and their best friend at TRAFFIX! When a problem arises, or we do not meet expectations, you will work with the client and your team to correct the issue, provide prompt and truthful communication to the customer, and follow up to identify how TRAFFIX can make up for the service failure.
What does a day in the life of a Director of National Accounts look like?
A day in the life of a TRAFFIX Director of National Accounts could include some or all of the following:
Who are you?
After working for at least three (3) years with a 3PL in a sales role, you have become an expert at bypassing gatekeepers, identifying decision-makers, and closing business! You are a self-starter, able to work independently, and are incentive-driven. Hunting for new business fuels your passion for sales. Cultivating lasting customer relationships plays on your strengths, including being able to efficiently handle client challenges and use emotional intelligence to guide your interactions.
You are a problem solver – when a client presents you with a challenge, you don’t get stumped; instead, the wheels in your mind start turning to generate solutions! You are excited about collaborating with the TRAFFIX team of experts to curate solutions that will optimize your client’s transportation network while achieving sales success for TRAFFIX. You are an excellent communicator and are comfortable speaking with prospects working in the warehouse of medium-sized companies upto C-Suite executives of Fortune 500 corporations.
TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.
You need to work at TRAFFIX to enjoy our:
- Culture of Respect, Expertise, Collaboration and Entrepreneurship
- Get involved with one of our Steering Committees or sign up for one of our employee events such as Game Night!
- Get involved with your community through our partnership with Big Brothers Big Sisters
- Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is Celebrated!
- If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!
- Choose your own work environment! TRAFFIX offers fully remote and work from-office opportunities.
- Enjoy professional development opportunities through our Learning Management System and TRAFFIX Academy; or take advantage of our Tuition Reimbursement Program.
- And of course - get paid fairly for your Experience with included Benefits!
What is a Director of Key Accounts?
As a TRAFFIX Director of Key Accounts, you will play a vital role in the achievement of branch targets and TRAFFIX business goals. Your primary responsibility will be identifying companies experiencing challenges with their supply chain transportation network and presenting TRAFFIX’ suite of services and expertise as an optimal solution.You will be the liaison between TRAFFIX and the large clients in your care.
Your primary responsibility will be to build a strong, professional relationship with your clients. To do this, you will listen to their needs and assess the challenges they have. In coordination with the Operations team, you will design unique solutions using TRAFFIX wide range of transportation services to provide the client with value, while making their jobs easier. You will be the frontline contact for the customer and their best friend at TRAFFIX! When a problem arises, or we do not meet expectations, you will work with the client and your team to correct the issue, provide prompt and truthful communication to the customer, and follow up to identify how TRAFFIX can make up for the service failure.
What does a day in the life of a Director of National Accounts look like?
A day in the life of a TRAFFIX Director of National Accounts could include some or all of the following:
- Prospecting for companies that ship freight within North America and creating new customer opportunities and individual sales contributions
- Understand the demands of the current customer portfolio, SOPs, and customer expectations.
- Oversee pricing/RFP requests from new and existing customers and maintain accurate records of account activity in CRM systems and ensure pipeline transparency.
- Manage AM and Sales Teams on Non-Government accounts and manage workflow and KPI for internal sales and support staff.
- Monitoring trends and changes in customer purchase behaviour and following up to determine the root cause.
- Collaborate cross-functionally with operations, finance, and leadership teams to ensure account needs are met.
- Lead your team in generating pricing strategies that fit the client’s budget while supporting the success of the branch.
- Be accountable for monthly, quarterly, and annual sales targets
Who are you?
After working for at least three (3) years with a 3PL in a sales role, you have become an expert at bypassing gatekeepers, identifying decision-makers, and closing business! You are a self-starter, able to work independently, and are incentive-driven. Hunting for new business fuels your passion for sales. Cultivating lasting customer relationships plays on your strengths, including being able to efficiently handle client challenges and use emotional intelligence to guide your interactions.
You are a problem solver – when a client presents you with a challenge, you don’t get stumped; instead, the wheels in your mind start turning to generate solutions! You are excited about collaborating with the TRAFFIX team of experts to curate solutions that will optimize your client’s transportation network while achieving sales success for TRAFFIX. You are an excellent communicator and are comfortable speaking with prospects working in the warehouse of medium-sized companies upto C-Suite executives of Fortune 500 corporations.
TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.
Department: Sales
This is a non-management position
This is a full time position
