Veterinary Clinic Assistant - VIP Petcare

   Collect payment, dispense and label medication, and review discharge paperwork with pet parents
   Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
   Collect and prepare blood and fecal samples for laboratory testing
   Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure (Community Clinics)
   Make recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseases
   Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
   Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
   Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members 
   Provide customer service to pet parents by answering questions and assisting them through the clinic process 
   Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
   Scan pets for microchips 
   Prepare canine and feline vaccines 
   Establish and maintain effective relationships with pet parents and partners
   Other duties as assigned

Provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

Experience:  Must be 18 years of age or older with a valid driver's license and VIP Petcare Pass MVR Check with reliable transportation to and from work.  Previous customer service sales experience.  

Education:  High School Diploma or equivalent required

   Present professional appearance and positive conduct
   Punctuality and dependability highly valued 
   Navigate computer software (iPad, Bluetooth devices and more) 
   Strong organizational, problem-solving, and analytical skills 
   Ability to work within a team to meet team goals and objectives 
   Comfort level in approaching host location's customers to educate about our clinics 
   Ability to adapt to changing priorities

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for. #VIPPetcare