What are the responsibilities and job description for the General Cleaner - Lead position at TPGNU - The Professional Group - Non Union?
JOB SUMMARY
Lead assists Manager or Supervisor with day-to-day janitorial operations. Ensures that quality control measures are in place to maintain high levels of service. Conducts inspections and maintains equipment. May be assigned General Cleaner duties. Responsible for excellent client relations. This position reports to the manager or supervisor.
POSITION REQUIREMENTS
- Lead and direct the operations of assigned staff. This includes both regular cleaning operations and specialty operations.
- Ensures that all employees adhere to all Company rules and policies.
- Assists in building inspections and follows up on cleaners.
- Conducts regulatory and safety awareness training.
- Inform the Manager, Supervisor or DM that Corrective disciplinary action or counseling may be required.
- Promote and exhibit Company culture and values.
- Maintains daily communication within your account with cleaners to resolve issues or problems. Investigate employee incidents and accidents and report them to the supervisor or manager.
- Other duties as assigned by management.
ESSENTIAL EXPERIENCE AND EDUCATION
- High School Diploma/GED. Will consider experience in lieu of educational requirements.
- 1 to 2 years experience in janitorial services or other service-related field.
- Excellent organizational, customer service and leadership skills.
- Ability to work in a diverse environment.
- Strong oral and written communication skills.
- Basic computer experience, emails, and Word.
- Ability to multi task.
PHYSICAL DEMANDS
- Sustained periods of standing, sitting, walking and kneeling.
- Ability to lift up to 30 pounds on a regular basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Req Benefits:
At The Professional Group, we aren't just a company - we're a family. We treat one another as family members and we hire the kind of people we want in our family, not just in our company. When we say we have each other's back it means that we will not let a fellow TPG Professional fail! We will not put a fellow Professional in danger. We will offer to help a co-worker BEFORE they ask for it. Our team members are carefully selected to do a job most people wouldn't do. They must fit our culture and deliver upon our commitments to clients. Without our carefully selected and professionally trained team members, many offices simply would not operate efficiently.
Are you interested in being an integral part of all that The Professional Group has to offer? Do you have what it takes to become a true Professional? Are you a committed, hardworking individual who will go to great lengths to provide exceptional service? Are you passionate about working hard and having fun while you do so? If you answered yes to these questions, we want you to come work with us.
