What are the responsibilities and job description for the Employee Relations Manager position at Toyo Tire?
SUMMARY
This position will manage Employee Relations (ER) and HR Ops function for TNA. This role leads the team to improve employee experience, ensure operational excellence and compliance, while improving HR efficiency. The position reports to the Director of HR and General Affairs and is a member of the HR Excellence team. This leadership role manages a team of four employees.
The successful candidate will demonstrate a high degree of collaboration and initiative, as well as critical and objective judgment in providing guidance, support, and recommendations to resolve employee relations concerns and support a diverse and inclusive culture and work environment. This position requires both firsthand and strategic expertise, with a next-level customer service orientation in all aspects of execution
Qualifications:
EDUCATION and/or EXPERIENCE REQUIRED
Bachelor's degree (B. S.) from four-year college or university, 10 years related HR employee relations experience and five plus (5 ) years in a leadership role
- Minimum of 10 years of progressive experience in Human Resources, with a strong emphasis on Employee Relations and people management.
- Proven ability to provide consulting, training, and guidance to employees and managers on a wide range of ER topics, including:
- Policy interpretation and application
- Local employment law compliance
- Conflict resolution
- Performance management
- Progressive discipline
- Employment separations
- Demonstrated success in handling complex ER issues with professionalism, discretion, and sound judgment.
- 5 yrs people leadership skills focused on coaching and collaboration.
- 5 yrs overseeing and manages an employee relations team
- Proven experience leading complex projects and organizational change, driving operational excellence and improved employee experience.
- Must be able to drive results through individual efforts and influencing others, without authority over them, including with HR and Business Leaders.
- Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen.
- Objective and trusted advisor; credible employee advocate with the ability to work on cross functional teams. and manage employees.
- Proficient in Microsoft tools, including Outlook, Word, Excel, PowerPoint, and SharePoint. (HRIS a plus)
- Ability to travel, on a limited basis, as needed (10%).
