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Administrative Assistant

Town of Natick
Natick, MA Full Time
POSTED ON 5/29/2026
AVAILABLE BEFORE 6/26/2026
Administrative Assistant (Clerical Union)

Community & Economic Development (CED) Department

The Community & Economic Development (CED) Department is seeking a self-motivated, detail-oriented individual committed to providing excellent customer service to fill a recently vacant Administrative Assistant position. This role involves a variety of administrative tasks to support the operations of the CED Department. The successful candidate should be highly organized, adaptable, and capable of managing multiple priorities in a dynamic environment, while working collaboratively and independently to help achieve the goals of the CED Department.

Responsibilities

  • Support CED front office duties, which include, but are not limited to responding to phone calls, emails, questions, and working with walk-in customers in a professional manner
  • Provides routine administrative support for the CED Department
  • Supports the CED Office Manager, Building Commissioner, and Director of CED by providing routine administrative and secretarial support
  • Provides exceptional organizational, communication, and technology skills, as well as the ability to manage a wide range of administrative tasks in a fast-paced, public-facing environment
  • Provides excellent customer service to residents, applicants, landowners, and staff
  • Schedules meetings, site visits, and inspections, in addition to the management of calendars
  • Processes a variety of permits (ex. building, electrical, gas, parking, plumbing, signs, etc.)
  • Support necessary research to complete public records requests
  • Maintain files, databases, and website updates
  • Prepare and maintain forms, reports, correspondence and related information
  • Prepare meeting minutes and transcripts
  • Other duties as assigned

Qualifications

The ideal candidate is well organized, customer-service oriented, has excellent communication and time management skills, works collaboratively and independently, in addition to:

  • High school diploma or equivalent is required
  • Minimum of 2 years of Administrative Assistant, Clerical, Secretarial, Customer Service experience preferred
  • Experience with software such as Microsoft Office Suite (Word, PowerPoint, and Excel), Adobe, Google Workspace
  • Knowledge of OpenGov or other municipal permitting software is beneficial
  • Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing
  • General knowledge of municipal government operations is a plus
  • Bilingual is beneficial, but not required

Benefits/Position Logistics

  • Full-time (37.5-hours/week) union position
  • Occasional evening meetings may be required
  • Pay range is from $26.5265-$31.8887 per hour, with step increases outlined in the union agreement
  • Full health benefits, paid time off, paid holidays, and more.

How To Apply

Interested candidates should submit one combined pdf document that includes a cover letter and resume with a file name (last name, job title applying, Natick) to hr@natickma.org or to the Director of Human Resources, Town of Natick, 13 East Central Street, Natick, MA 01760.

EOE

Salary : $27 - $32

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