What are the responsibilities and job description for the Full Time Dispatcher position at Town of Dewey Beach?
The Town of Dewey Beach is seeking a reliable Dispatcher with excellent communication skills to receive requests, transmit messages, and track vehicles for emergency and non-emergency calls placed by residents. Candidates must be able to remain calm and composed, especially in emergency situations to ensure accurate and timely transmission of information.
This is a full-time, year-round position. Medical, dental, vision and life insurance offered along with Deferred Compensation Plan as well as vacation, holiday and sick time.
This position requires shift work comprised of:
· 12-hour shifts
· Days, evenings, Overnights, Weekends, Holiday availability
· Average week is 42 hours
Starting pay $20.00/hr.
Responsibilities include:
· Receiving Incoming calls for the Police
· Gather information in minimum amount of time, inform responders and dispatch field officers accordingly.
· Receive after hours calls for various other Town departments and perform emergency call outs.
· Receive and transmit computer teletypes, criminal history, stolen vehicles, warrant information, etc.
· Maintain complete and accurate logs of all Police related calls, recording information such as time of call, personnel dispatched, response times and final disposition.
· Speak clearly on the radio to Police units
· Verify and maintain accurate information for Town and other law enforcement agencies.
Required skills include:
· Ability to read, write, spell and speak in concise English
· Ability to follow oral and written instruction and deal tactfully with the public and others.
· Ability to learn and interpret maps
· Ability to remain calm during emergencies and to obtain relevant information from callers who are in stressful situations.
· Tech Savy
· Ability to learn to accurately enter information into computer systems while receiving information by telephone and radio.
· Outstanding organization and multitasking skills
· Sound judgement and critical thinking
· Ability and willingness to work any shift to which assigned and to work a regular shift that may include working weekends and holidays.
Required education: High school diploma
Required experience: Proven experience as dispatcher or relevant position.
The Town of Dewey Beach is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20