What are the responsibilities and job description for the Dispatcher position at Easton Coach Company LLC?
Easton Coach Company LLC Are you looking for a career where you can make a difference? Do you enjoy giving back to your community? If so, ECC can offer you a rewarding position where you can do both! We offer specialized transportation to citizens in your own community. We are looking for team-focused dispatchers to Join our team today! To find out more, Apply and we will reach out to you. Job Responsibilities: Operates dispatch hotline, answering telephones, taking, and relaying messages and clearly and accurately recording all call details in dispatch log Acts as point of contact for drivers operating live trips, responding to driver requests for assistance, taking detailed messages concerning accidents, incidents other emergency situations and vehicle malfunctions and failures and directing these reports to appropriate contacts Distributes keys and manifests to drivers, assessing both their fitness for duty and their compliance with company uniform and personal appearance policies and recording time and any other important details of interaction in dispatch log Desired Minimum Qualifications: Stress-tolerant nature necessary to consistently, calmly, and effectively responding to demanding, crisis and emergent situations while maintaining self-control and composure. Geographical knowledge of Atlantic, Cape May and Cumberland Counties A team- player! "It takes all if us to deliver the perfect trip" · NJ CDL/Passenger driver license preferred, or ability to obtain one once hired. · Experience in Trapeze Dispatch System or equivalent, preferred but not necessary. · All shifts and weekend availability are required. · Proficient in Microsoft/computers · The ability to multitask is highly recommended. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Easton Coach Company is a leader in passenger ground transportation, providing motorcoach and transit services to customers throughout the eastern United States. Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities. By applying to a job posting at Beacon Mobility, candidates agree to receive SMS messages from Beacon Mobility regarding the job application, interview scheduling, and related updates. Message frequency may vary. Msg & data rates may apply.