HUMAN RESOURCES ASSISTANT - TEMP

We are seeking a highly organized, detail-oriented, effective communicator to join our team. You will play a crucial role in supporting core functions within Cary’s Human Resource team and ensuring the smooth operation of our processes. 

This position provides administrative support to the Human Resources Department and serves as a primary point of contact for employees, delivering excellent customer service. The role is responsible for data entry and for supporting Human Resources operations through records management, report generation, and other administrative functions. 

• Location: Cary Town Hall
• Hours: 20 hours a week in office, remote work not available
• Schedule: 8:00am - 12:00pm

• Serve as the primary point of contact for front desk coverage at the Human Resources (HR) office, delivering excellent customer service by welcoming visitors, coordinating visitor access, and managing incoming phone calls;
• Enter Personnel Transaction Forms (PTFs) into the Human Resources Information System (HRIS), currently Naviline, ensuring payroll deadlines are met;
• Review and validate information on the PTFs, confirming accuracy of information prior to entry;
• Generate basic system reports to pull data needed for audits; assist with audits of HR data entry as directed;
• Assist with special data entry related projects;
• File PTFs and any accompanying documentation in accordance with the filing structure;
• Identify ways to streamline data entry and provide suggestions for process improvements;
• Maintain a high level of confidentiality when handling sensitive and personal information;
• Provide additional support to other administrative staff, as time allows, which may include completing employment verifications, preparing HR-related forms, ordering office supplies, assisting with meeting logistics, etc.;
• Performs other job-related tasks as required. 

• General knowledge of Microsoft Office Suite to include Word, Excel, Outlook
• General knowledge of office management platforms such as Box, DocuSign, and Salesforce
• General knowledge of Human Resource Information Systems 
• General knowledge of office administration practices and procedures
• General knowledge of customer service principles and techniques
• Basic knowledge of records management and document retention practices
• Excellent customer service skills
• Excellent data entry skills with a high degree of attention to detail and accuracy
• Effective communication skills, both in writing and verbal
• Strong organizational and time-management skills 
• Ability to maintain a high level of confidentiality when handling sensitive employee, payroll, and personnel information 
• Ability to review information for completeness, accuracy, and compliance with established procedures
• Ability to work under tight deadlines and prioritize multiple tasks in a fast-paced environment
• Ability to adapt to interruptions while working
• Ability to work independently while also collaborating effectively with a team

Any combination of education and experience equivalent to graduation from a technical institute or community college and at least two years of experience in responsible clerical and/or office management work.

Preference will be given to candidates who possess the following:

• 2 years of data entry experience
• 2 years of customer service experience
• 2 years working with sensitive personnel data
• Experience with Human Resource Information Systems, preferably Naviline

Conditions of Employment
Requires drug testing and background check (which may include criminal history check, SBI fingerprinting, motor vehicle records check, education verification and credit history review) and satisfactory reference checks prior to employment.

Requires possession of a current valid driver’s license and a good driving record.