What are the responsibilities and job description for the Tour Guide position at Town Branch Distillery?
Job Summary
Town Branch Distillery is looking for Tour Guides in Lexington, KY for our Brewery and Distillery experiences. These individuals are highly motivated professionals who are passionate about our products and enthusiastic about promoting them during tours and special events. If you are outgoing, work hard, are detail oriented and have a passion for hospitality - we want you to be a part of our team!
Key Responsibilities
- Continuously engage and communicate with customers regarding product and positively represent the brand
- Generate excitement, brand awareness and increase product sales through sampling and promotions
- Conduct guided tours of the brewery & distillery; learning and keeping up to date with the continually evolving tour guide script
- Prepare and serve samples of beer, bourbon and coffee
- Process sales of merchandise, tour tickets and spirits
- Travel to offsite events, set up booths/tables and conduct tastings
- Maintain knowledge of current sales and promotions and policies regarding payment and exchanges
- Recommend, select, and help locate merchandise based on customer needs and desires
- Clean shelves, counters, and tables in the visitor center and tasting rooms
- Inventory stock counts and replenish stock as needed
- Mop and sweep floors as needed.
- Clean public bathrooms as needed.
Qualifications
- Must be able to regularly work weekends, night events and holidays (up to 28 hours per week)
- Ability to multi-task and prioritize well; outstanding organizational and time management skills
- Ability to work well with others and be a team player
- Flexibility, patience and open-mindedness are key
- Must have excellent verbal and non-verbal communication skills to effectively communicate with fellow employees and guests
- Enthusiastic, energetic, and willing to pitch in and help wherever most needed
- Must be prepared to travel, drive, and engage in physical activity
- Must be familiar and comfortable with POS systems
- Must be able to stand on your feet for long periods of time, lift and move products, and use products as appropriate for demonstration
We are an equal opportunity employer and do not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. No phone calls please.
Pay: From $14.00 per hour
Expected hours: 10.0 – 28.0 per week
Work Location: In person
Salary : $14