What are the responsibilities and job description for the Tour Guide position at The Gorge Underground LLC?
Now hiring energetic and enthusiastic tour guides in the Red River Gorge:
Students of geology, animal lovers, and anyone who loves paddling and the great outdoors will thrive sharing this underground flooded limestone mine with others. The Gorge Underground is hiring enthusiastic and motivated tour guides who enjoy people and can convey knowledge of the area, history, and animal life in an engaging way.
On tour participants will encounter:
We are a tour company focused on education and a sense of adventure, sharing:
- A fun and exciting paddling excursion underground
- 100 years of mining history
- Animal life including rainbow trout, salamanders, and bats
- Millions of years of geologic history, various rocks
- An underground spring/waterfall from the ceiling
Key Responsibilities:
Greet and welcome guests
Explain safety policies and procedures
Demonstrate a quick paddling tutorial
Ensure guests have appropriate equipment
Lead 4 tours daily with consistent enthusiasm and energy
Assist guests on a variety of topics, including concerns, comfort, and equipment issues
Prepare tour materials
Stay current on company developments and relevant area news to bolster guest's tour experience
Follow all established safety guidelines and ensure that guests remain within designated areas
Record and report any unusual incidents or violations of safety guidelines
Maintain and sanitize equipment after every use
Stay on schedule/time during tours and adjust as necessary
Requirements:
MUST be 16 yrs. of age and able to work on weekends and maintain a flexible schedule (nights, holidays)
High School diploma or equivalent
- Able to pass a background check
-
Certified CPR/First Aid training (if not, we can provide)
Strong public speaking and presentation skills
Superb written and verbal communication skills
A dynamic, can-do personality
Strong customer service skills
Demonstrated professionalism
Punctual team player with an ability to improvise and be charismatic