Admissions Counselor

Postion Summary

The Admissions Counselor will be responsible for the processing of applications for admission, dissemination of information to prospective students, tracking and follow-up to student inquiries, and assisting with admissions events and registration functions. This position requires working some evenings/weekend admission events and visiting high schools (some traveling required).

Duties

• Provide outstanding customer service by responding to prospective student inquiries through telephone, email, in-person, or other communication channels through direct meetings, phone calls, and emails.
• Analyze the applications of prospective students based on standard admission policies.
• Accurately enters necessary data into the Student Information System Jenzabar.
• Maintain contact with applicants utilizing all available communication tools to ensure completion of the application and to increase the yield of accepted students.
• Support the students throughout the admission process by answering questions and helping them to complete the required documents through direct meetings, phone calls, and emails.
• Participate in advising, prerequisite, and transcript review.
• Submit correspondence to the student indicating the admission decision.
• Provide requested materials to prospective students.
• Create and maintain prospective student information for follow-up and analysis.
• Track necessary admissions materials (receipt of missing documents).
• Attend and provide assistance with enrollment events.
• Assist with the preparation of admission counselors' materials.
• Maintain a database of student information, telephone logs, and student feedback in order to generate student reports for management whenever required.
• Learn and adhere to the operating practices of the department and Tougaloo College.
• Perform other duties as necessary and as assigned.
  
  

Required Knowledge, Skills And Abilities

Must have a bachelor's degree or equivalent. Three to five years of prior related experience in work related to the above-described responsibilities. A driver's license in good standing, as well as the ability to travel seasonally and work at evening events and some weekends.

Salary

Commensurate with experience