What are the responsibilities and job description for the Human Resources Generalist II position at Touching Angels Healthcare, Inc?
Touching Angels Healthcare, a Residential Service Agency licensed by the Maryland Department of Health, is hiring an HR Generalist II for our Ellicott City office. This advancement tier role owns full-cycle recruiting for higher-complexity positions, leads employee relations intake and documentation, owns the onboarding and offboarding workflows, and provides quality review over entry-tier HR work for a six-department healthcare organization.
This position does not process payroll; payroll is owned by the Senior HR Generalist, who this role reports to. You will complete certification and licensure verification at the working level within a documented quality chain, with real ownership of recruiting outcomes in a compliance-driven environment.
Duties and Responsibilities
Full Cycle Recruiting and Requisition Ownership (35%)
- Own end-to-end recruiting for assigned positions, including higher complexity and management support roles, from sourcing through onboarding
- Post and manage compliant job listings, conduct phone screens and structured interviews, and manage the conditional offer process
- Administer background check processing and pre-employment screening coordination, and track recruiting metrics
Employee Relations and Investigation Support (25%)
- Lead intake and objective documentation of employee relations matters and support investigations under HR leadership
- Support supervisors with corrective action documentation and consistent policy application
Onboarding and Offboarding (20%)
- Own onboarding workflow completion, including orientation, I-9, and required documentation
- Own offboarding coordination, including exit documentation, exit interviews, and access and equipment return tracking
Quality Review and Tier Support (10%)
- Review recruiting, onboarding, and personnel file documentation completed by entry-tier HR staff and provide first-level sign-off, with final verification authority held by the HR manager.
- Serve as the first escalation point for tier one HR questions and coach and mentor entry-tier staff
HR Reporting and Compliance (10%)
- Maintain HR metrics reporting for leadership, support audit preparation, and escalate certification expirations before lapse