Front Desk Receptionist/Technician

Position:

Cross-Trained: Technician (OA) and Receptionist

Location: Multiple Locations (Travel between all 5 locations required) Wyoming (x2), Blaine, Chisago Lakes and North Branch.

Company: Total Eye Care

Position Type: Full-Time (Monday-Friday) 8:00am-5:00pm

About Us:

**Well established Ophthalmology/Optometry practice seeking energetic, reliable, highly motivated, and detail-orientated individual for full-time Receptionist/ Technician position. In this role, you’ll have the unique opportunity to work across all of our five locations, supporting both our front desk and clinic team.

Key Responsibilities:

• Greet patients warmly and professionally
• Check-in and check-out patients, schedule appointments, and confirm insurance details
• Manage patient records, ensuring accuracy and confidentiality
• Perform basic technical and diagnostic support in clinical areas, including pre-testing (training provided if necessary) and special testing.
• Assist doctors and with patient care as needed
• Handle patient inquiries and provide excellent customer service
• Triage patient concerns

Qualifications:

• Reliability is our most important quality. We are looking for someone dependable and punctual
• Quick learner with the ability to pick up new tasks and skills easily
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Experience in a medical or customer service setting is a plus, but not required
• Valid driver's license and reliable transportation to travel between locations
• Positive, team-oriented attitude
• Minimum of 1- year customer service experience

Why Join Us?

• Opportunity to grow and learn in both administrative and clinical aspects of ophthalmology/optometry
• Supportive and collaborative team environment
• Competitive pay and benefits
• No prior ophthalmology/optometry experience needed – we’ll train you!

If you’re looking for a dynamic and rewarding position, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re a great fit for this role.

We look forward to hearing from you!

Benefit Conditions:

• Waiting period may apply

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Team-oriented -- cooperative and collaborative

Typical end time:

• 5PM

Typical start time:

• 8AM

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Experience:

• customer service : 1 year (Required)
• Clinic: 1 year (Preferred)

Work Location: In person

Salary : $15 - $21