Porter Supervisor

We are looking for a dedicated, client focused and passionate about delivering exceptional quality Supervisor to lead, supervise and coordinate activities of a team of Cleaning Specialists engaged in cleaning and maintaining diverse facilities. You will be working under the direction of the Area Manager for the Porter Division.

Major Responsibilities

• Report to the Area Manager, obtains job assignments for every evening and reports any issues that need to be addressed from the previous work night.
• Perform daily routine inspections and follow up to ensure immediate corrections, and that the staff maintains the highest level of quality in all the accounts.
• Provide initial and job site training to cleaning specialists. After the initial training has been completed satisfactorily, the cleaning specialist is assigned specific job duties or a combination of work duties that will be his/her responsibilities, based on requirements for each specific site.
• Work side by side with cleaning specialists when required.
• Cover for cleaning specialists when out due to absenteeism.
• On occasion, deliver supplies to small accounts.
• Check cleaning equipment and supplies when inspecting accounts.
• Make sure the service in completed in each account under his/her supervision.
• Make recommendations and provide written report to Area Managers such as poor quality workmanship, attendance, appearance (uniform), and others.
• Communicate professionally and provides very detailed information, responding immediately to the problems or suggestions at any time.
• Improve quality of service by hiring, training, cross training, developing and directing cleaning specialists.
• Ensure compliance with contract specifications.
• Keep inventory of supplies in each account.
• Assist area manager to maintain equipment and repair budget.
• Review time sheets daily. Monitor exception report daily.
• Coordinate special projects with Area Manager.
• Ensure all employees have completed an orientation and are trained prior to beginning work.
• Assist the Area Manager in hiring, terminating, and transferring of employees.
• Complete all requested paperwork on a timely basis.
• Respond immediately to company/employer requests.
• Work with and report to the HR Department regarding any employee issues or problems.
• Maintain a safe work environment for all employees by promoting safe work habits.
• Hold safety meetings, document each meeting held and who attended.
• Ensure that all employees are: wearing and using uniforms and id badges, and, if required, safety belts, safety glasses, safety shoes, and gloves while working on wet floors or suspicious garbage; following all safety guidelines.
• Inspect equipment and insure that it is in good condition.
• Inspect and make sure that janitor closets are neat and organized.
• Inspect and make sure that all chemical bottles are properly labeled.
• Report to and work with the risk management department regarding any safety issues or incidents.
• Prepare accounts for all inspections in advance.
• Keep management informed always.
• Supports the management team at Total Cleaning.
• Performs other duties as assigned.
  
  

Education And Experience Requirements

• High school diploma or equivalent required.
• At least 2 years of janitorial supervision experience.
• Bi-lingual skills in English/Spanish a plus.
• Available nights, days and weekends. Open schedule. This position requires for you to be on call.
• Computer skills a plus.
• Excellent oral and written communication skills.
• Ability to communicate with different levels of internal and external customers.
• Strong communication and customer service skills.
• Valid driver's license.
• Strong problem-solving, follow up, and ability to make swift, sound judgements.
• Strong attention to detail and results oriented.
  
  

Other Requirements

• Ability to stand and walk for extended periods of time.
• Attention to detail – meticulous
• Ability to read & follow schedules.
• Must be physically dexterous as there is lifting, bending and stooping involved.
• Be safety minded.
  
  

Competencies

• Able to deliver exceptional client care – exceeding customer's expectations.
• Strong work ethic.
• Positive attitude.
• Able to analyze and solve problems efficiently.
• Able to use an effective task/time management system and to prioritize track outstanding responsibilities.
• Able to anticipate and prevent issues before they arise.
• Able to inspire his/her team to go above and beyond.
  
  

Schedule

Monday to Friday

7am to 400pm