Parts Manager

Job Title: Parts Manager

Location: Charlotte, NC (Hybrid: 4 days in office)

TOPSUN USA INC. is making its mark in the U.S. market with PRORUN, an innovative outdoor power equipment brand offering a range of Lithium-Ion cordless and gas outdoor power equipment tools. The PRORUN lineup showcases advanced technology and quality engineering, designed to meet diverse outdoor power needs. The company is committed to delivering cutting-edge solutions for professionals and homeowners alike. Learn more at proruntools.com.

We are looking for a highly driven, hands-on Parts Manager to build our parts business from the ground up. This is not a role for someone who wants to sit back and delegate; we need a self-starter with a "roll up your sleeves and do it yourself" attitude. You will be the architect of our parts division, responsible for establishing processes, managing international vendor relationships, and driving profitability.

If you have sharp business acumen, are relentlessly process-oriented, and know how to turn a blank canvas into a highly functioning, profitable parts operation, we want to talk to you.

• Build from Scratch: Architect and scale the parts business division from the ground up, taking full ownership of its growth and profitability.
• International Sourcing & Communication: Handle direct dealings with manufacturers and vendors in China. This requires relentless follow-up, clear communication, and the ability to navigate time zones and cultural business practices.
• Process Creation: Develop, implement, and continuously refine Standard Operating Procedures (SOPs) for the entire parts lifecycle.
• Pricing Strategy & Management: Determine competitive, profitable pricing structures. Keep meticulous records, track margin fluctuations, and adjust pricing catalogs as needed.
• Inventory Control: Manage and track all inventory accurately. Ensure we have the right parts in stock at the right time without over-leveraging capital.
• Cross-Functional Collaboration: Work seamlessly between sales, operations, and manufacturing teams to ensure the parts division supports broader company goals.

• The Right Attitude: A true self-starter who doesn't wait to be told what to do. You must be willing to dive into the weeds and execute tasks yourself.
• Advanced Excel Skills: High-level proficiency in Microsoft Excel is mandatory. You must be comfortable with complex formulas, data manipulation, and building tracking spreadsheets from scratch.
• Business Acumen: Deep understanding of margins, supply chain logistics, and what it takes to build a profitable business unit.
• Process-Oriented Mindset: You naturally see how workflows can be structured, documented, and optimized.
• Relentless Follow-Up: Exceptional organizational skills and the tenacity to follow up on international orders, delayed shipments, and internal requests until they are resolved.

• Premium Healthcare: 100% Company-Funded Blue Cross Blue Shield PPO.
• Retirement: 401(k) plan with a 4% company match.
• Paid Time Off: PTO and Holidays.