Associate Sales Representative

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).

We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To learn more about Topcon career opportunities go to www.topconcareers.com.

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.  

Why Work at Topcon?

At Topcon, stepping into a sales role means you're joining a mission-driven team dedicated to building a more sustainable future. Our work supports the people who are building and feeding the world, impacting some of society’s most pressing challenges.

As a sales professional, you are not just another employee but a key player in a global sales team that thrives on healthy competition and collaborative success. We cultivate a down-to-earth workplace where your competitive spirit, technical sales expertise, and creative ideas are valued and nurtured. Here, your passion for sales and technology drives real-world impact, making each achievement a part of our collective success story.

Job Overview: As an Associate Sales Representative at Topcon Solutions, you will be instrumental in expanding our customer base and driving revenue growth. You will engage with potential clients, understand their needs, and present our technology solutions to demonstrate how they can improve their construction processes. This position requires excellent communication skills, a strong customer service background, and the ability to build and maintain relationships with clients.

Key Responsibilities

• Lead Generation: Identify and qualify new business opportunities through outbound calls, emails, social media, and networking events.
• Client Engagement: Initiate and maintain contact with potential clients, understand their needs and pain points, and present tailored technology solutions.
• Product Demonstrations: Conduct virtual and in-person product demonstrations to showcase the features and benefits of our construction technology solutions.
• Sales Pipeline Management: Track and manage sales leads through our CRM system, ensuring accurate and timely follow-ups and reporting.
• Proposal Development: Prepare and present detailed proposals and quotes to potential clients, addressing their specific requirements and challenges.
• Negotiation: Negotiate terms, pricing, and contracts with clients to close deals while ensuring alignment with company policies.
• Market Research: Stay informed about industry trends, competitive landscape, and customer preferences to identify new opportunities and adjust sales strategies accordingly.
• Collaboration: Work closely with the sales team, marketing department, and customer support to ensure a cohesive approach to sales and customer satisfaction.
• Reporting: Provide regular updates on sales activities, pipeline status, and performance metrics to the sales manager.
• Customer Feedback: Gather and relay customer feedback to the product and marketing teams to help enhance our offerings and address market needs.
  
  

Skills

• Sales Experience: 2 years of customer service or inside sales experience.
• Technology: Technical aptitude in computers and software.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly and persuasively.
• CRM Proficiency: Experience with CRM systems and sales management tools preferred.
• Problem-Solving: Ability to identify client needs, propose effective solutions, and confidently handle objections.
• Time Management: Strong organizational skills with the ability to manage multiple leads and projects simultaneously.
• Negotiation Skills: Ability to negotiate and persuade prospective buyers.
• Analytical Skills: Ability to analyze sales data, market trends, and customer feedback.
• Adaptability: Flexibility to adapt to changing market conditions and evolving company needs.
  
  

Customer Service Skills

• Client Relationship Management: Exceptional ability to build and maintain strong relationships with clients, ensuring a high level of satisfaction.
• Responsiveness: Promptly address client inquiries, concerns, and issues, providing timely and effective solutions.
• Empathy: Demonstrate empathy and understanding towards clients’ challenges, offering personalized support and solutions.
• Follow-Up: Proactively follow up with clients post-sale to ensure continued satisfaction and identify potential upsell opportunities.
• Conflict Resolution: Effectively manage and resolve conflicts or issues that arise, maintaining a positive and professional demeanor.