What are the responsibilities and job description for the Dispatcher position at Topaz HR?
Position Overview
A growing transportation and logistics company is seeking a dependable and organized Dispatcher to support evening transportation operations. This role is responsible for coordinating drivers, monitoring route activity, handling service disruptions, and ensuring efficient communication across the operation. The ideal candidate is calm under pressure, highly responsive, and capable of managing multiple priorities in a fast-paced environment.
Responsibilities
- Coordinate and dispatch drivers for daily transportation routes
- Monitor route activity and respond to operational issues in real time
- Communicate with drivers regarding schedule changes, delays, and service updates
- Manage driver callouts and coverage needs
- Maintain accurate dispatch logs and operational records
- Assist with route planning and schedule adjustments
- Work closely with operations leadership to ensure service reliability
- Provide professional customer service when addressing transportation concerns
- Support day-to-day transportation operations as needed
- Previous dispatch, logistics, transportation, or operations experience preferred
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Ability to multitask in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency with computers and dispatching systems
- CDL license is a plus, but not required
- Dependable, professional, and team-oriented mindset
- Candidates with a reasonable commute are strongly preferred
- $30–$32/hour depending on experience
- Sunday-Thursday 4pm-12am (Saturdays Winter: 6pm-12am & Summer 10pm-1:30am)
- Direct exposure to company leadership
- Long-term growth potential
- Supportive and collaborative team environment
An established transportation and logistics organization is seeking professionals to support its expanding operations team. The company provides passenger transportation services throughout the region and is recognized for its commitment to reliability, customer service, and operational excellence.
EEO Statement
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.
Please Note
Topaz HR is conducting this search on behalf of one of our clients. Additional details regarding the company, leadership team, and operational structure will be shared with qualified candidates during the interview process. All hiring decisions will be made directly by the employer.
Salary : $27 - $30