What are the responsibilities and job description for the Budtender position at Top Shelf Bontanicals?
Overview
Join our dynamic team as a Budtender, where you will be the friendly face and knowledgeable guide for customers exploring our premium cannabis products. In this energetic role, you’ll provide exceptional customer service, educate clients on product options, and ensure a positive shopping experience. Your enthusiasm and expertise will help foster a welcoming environment that encourages repeat visits and customer loyalty. This paid position offers an exciting opportunity to be at the forefront of the evolving cannabis industry while developing your retail skills.
Duties
- Assist customers in selecting products by providing detailed information on strains, edibles, concentrates, and accessories, including conducting product demos when appropriate.
- Maintain up-to-date knowledge of all products, including their effects, potency levels, and usage recommendations to advise customers accurately.
- Operate POS (Point of Sale) systems efficiently for retail sales transactions, ensuring accurate cash handling and cash drawer management.
- Upsell products by suggesting complementary items and educating customers on new or popular offerings to enhance their experience.
- Stock shelves regularly, organize displays, and ensure all products are properly merchandised according to store standards.
- Handle retail store operations such as cashiering, inventory management, and stock replenishment with attention to detail and accuracy.
- Demonstrate excellent phone etiquette when answering inquiries or taking orders remotely while maintaining a professional tone.
- Supervise or assist in supervising team members during shifts to ensure smooth store operations and excellent customer service.
- Engage with bilingual customers effectively by utilizing language skills to enhance communication and service quality.
- Follow all safety protocols related to cash handling, product storage, and customer interactions in compliance with industry regulations.
Experience
- Prior retail sales experience is preferred, especially within grocery stores or specialty retail environments involving product merchandising.
- Supervising experience in a retail setting is highly desirable to support team coordination and store operations.
- Familiarity with POS systems, cash register operations, and retail math is essential for smooth transaction processing.
- Experience conducting product demos or educational sessions enhances your ability to inform and engage customers effectively.
- Strong communication skills—both verbal and written—are vital for delivering excellent customer service and team collaboration.
- Bilingual abilities are a plus to serve diverse customer bases more effectively.
- Knowledge of cannabis products or related industry experience is advantageous but not required; training will be provided.
Embark on an exciting career path where your energy fuels memorable customer experiences! We’re dedicated to supporting your growth in a vibrant industry that’s shaping the future of wellness and recreation.
Pay: $16.00 - $18.00 per hour
Expected hours: 27.0 – 35.0 per week
Benefits:
- Employee discount
Application Question(s):
- This job requires you to have a current CCD/CARD Badge. Do you have a current Badge?
Work Location: In person
Salary : $16 - $18