What are the responsibilities and job description for the IT Systems Support Administrator position at Top Prospect Group?
Ready to level up your IT career? This is your chance to work with cutting-edge technologies, gain hands-on experience across networks and systems, and grow into a senior administrator role.
FT, Direct Hire
Hybrid
60-70K, plus benefits
Network and Systems administration, Windows, O365, networking, servers, technical support, virtualization, VPN, firewalls,
Overview:
We’re seeking a motivated Junior Systems & Network Administrator to join our in-house IT support team. This role is ideal for a hands-on professional with a passion for technology, problem-solving, and client service. You’ll work with a variety of technologies, providing remote and on-site support for servers, networks, and end-user systems across multiple client environments.
Key Responsibilities:
- Provide remote technical support for clients’ workstations, servers, and network infrastructure.
- Troubleshoot issues related to Windows OS, Microsoft 365, networking, and VOIP systems.
- Manage tickets, documentation, and communication through ConnectWise or similar tools.
- Maintain and support network devices, firewalls, and VPNs.
- Participate in an on-call rotation several times per year for after-hours support.
Qualifications:
- 3 years of IT experience in a support or systems/network administration role.
- Proficiency with Windows 10/11, Windows Server (2012R2–2022), and virtualization (Hyper-V, VMware).
- Experience with Microsoft 365 administration (Exchange, SharePoint, OneDrive, Azure).
- Strong understanding of networking concepts: VLANs, VPNs, firewalls, and routing protocols.
- Familiarity with security tools (AV, EDR/MDR) and VOIP systems.
- Industry certifications (A , Network , Security , Microsoft 365, or Windows Server) preferred.