What are the responsibilities and job description for the Armed Security Officers sites located in Norfolk and Newport News Areas position at Top Guard Security?
Overview
Top Guard Security is the leading security guard service provider for the Virginia Peninsula, the Southside, Tri-Cities, and Chester. Top Guard offers unarmed and armed security officers and mobile patrol services to industrial and manufacturing facilities, commercial properties, local and federal governments, residential communities, health care and retail establishments. Top Guard is Hampton Roads, Virginia's largest privately-owned security firm with 900 employees and the largest woman-owned firm in the region. Its clientele represent the finest businesses, financial institutions, shopping centers, world-class manufacturers, communities and universities. Municipal, State and Federal contracts represent the backbone of Top Guard's regional dominance. Top Guard's size, experience and extraordinary level of service make it the region's choice for private security. Top Guard's commitment to superior security services begins with a commitment to its employees. We understand the critical role that a security professional plays in the overall success of a facility and we are devoted to hiring high caliber employees who are intelligent, capable, and dedicated individuals. Candidates are carefully selected by an experienced recruitment staff committed to finding those individuals who meet Top Guard’s rigid employment standards. Through training, performance evaluations, and quality assurance measures, we ensure that security officers maintain standards consistent with Top Guard's stringent requirements.
Job Skills / Requirements
Job Title: Armed Security Officer (Open Availability)
Job Summary: We are seeking professional and dependable Armed Security Officers who have fully open availability and a strong commitment to safety, customer service, and operational excellence. The ideal candidate will be responsible for protecting people, property, and assets while maintaining a visible and proactive security presence. This role requires individuals who are comfortable using technology, can adapt to various environments, and provide exceptional service to clients and the public.
Key Responsibilities:
- Provide armed security services to assigned locations
- Patrol designated areas on foot or in a vehicle to ensure safety and security
- Monitor surveillance systems, alarms, and access control systems
- Respond promptly to incidents, emergencies, and security breaches
- Enforce company policies, procedures, and local laws/regulations
- Write detailed and accurate incident and activity reports
- Deliver excellent customer service by assisting clients, employees, and visitors
- De-escalate conflicts in a professional and calm manner
- Maintain situational awareness and report suspicious activities
Requirements:
- Active Armed Security License (state-specific)
- Must have fully open availability (days, nights, weekends, and holidays)
- Strong communication and interpersonal skills
- Ability to remain calm and make sound decisions under pressure
- Customer service experience required
- Comfortable using technology (computers, mobile devices, reporting software, surveillance systems)
- Reliable transportation and ability to travel to various job sites if needed
- High school diploma or GED required
Preferred Qualifications:
- Prior military, law enforcement, or security experience
- Experience with access control systems and security technology
- CPR/First Aid certification
Work Environment & Physical Requirements:
- Ability to stand or walk for extended periods
- Ability to work indoors and outdoors in various weather conditions
- Must be able to lift up to 25–50 pounds if required
Schedule:
- Full-time and part-time positions available
- Must be flexible and available for all shifts
Compensation & Benefits:
- Competitive pay (based on experience and site)
- Opportunities for advancement
- Training and development programs
Additional Information / Benefits
Top Guard provides its full-time employees with the following benefits: Payroll Deducted Health, Plan Payroll Deducted Dental Insurance, Allstate Supplemental Insurance Plans, Legal Resources, Legal Discount Plan, Direct Deposit, Paid Vacation, Holiday Compensation, Free Uniforms, and Credit Union Membership. It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status. Applications are active for 60 Days after which you must reapply.
Part time officers are also elligible for benefits as well. Please inquire within.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation
Salary : $18 - $21