Employment Services Program Coordinator

Employment Services Program Manager - Disability Services

Location: San Francisco Bay Area (Field-Based with Office Days)
Type: Full-Time | Exempt
Pay: Competitive salary (based on experience)

Toolworks is hiring an Employment Services Program Manager to lead day-to-day program operations and supervise Job Coaches supporting adults with disabilities at their jobs within in the community. If you've worked as a Job Coach, Employment Specialist, Case Manager, or Program Supervisor, this role is a great next step into program leadership while staying connected to the work in the field.

What You'll Do as a Program Manager:

• Supervise and support employment‑support staff to ensure high‑quality service delivery.

• Coordinate daily operations, staff schedules, and client placements across multiple sites.

• Oversee the development and implementation of person‑centered plans, assessments, and service goals.

• Build and maintain partnerships with employers, volunteer sites, and community programs to enhance client opportunities.

• Monitor and support compliance with state and federal regulations, safety protocols, and program standards.

• Review and submit accurate documentation, including case notes, billing, and performance data.

• Provide direct instruction and on-site support to individuals with disabilities as needed, modeling best practices for coaching and skill-building.

You're a strong fit for this Employment Services Program Manager role if you...

• Enjoy leading teams and improving program operations.

• Can balance field-based problem-solving with strong documentation and follow-through.

• Communicate clearly and professionally with staff, employers, and partners.

• Stay organized, calm under pressure, and focused on quality and outcomes.

Program Manager Qualifications

Required:

• Minimum 2 years' experience working with adults with disabilities in a community setting.

• At least 1 year of experience supervising or training staff.

• Strong documentation, organization, and time management skills.

• Proficiency with Microsoft Office and digital documentation platforms.

• Comfort with learning new systems.

• Willingness and ability to work flexible hours and travel between program sites as needed.

• First Aid & CPR certification (or willing to obtain).

Preferred:

• Bachelor's degree in Human Services, Special Education, Rehabilitation Counseling, or related field.

• Experience in day programs, supported employment, or community integration.

• Bilingual in Spanish, Cantonese, or ASL.

Benefits

• Medical, dental, and vision insurance

• 401(k) with employer match

• Paid vacation, sick leave, and holidays

• Tuition reimbursement and professional development support

Why Toolworks

Toolworks is a nonprofit human services agency supporting adults with disabilities through employment and community-based programs. This Employment Services Program Manager role offers meaningful work, day-to-day variety, and the chance to lead a team that helps people succeed at work.

Apply now to join Toolworks as a Program Manager - Disability Services and help build opportunity, independence, and real community impact.

Toolworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.

As a government contractor, Toolworks complies with the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (VEVRAA), as amended by the Jobs for Veterans Act of 2002. We take affirmative action to employ and advance in employment qualified protected veterans.

In accordance with San Francisco's Fair Chance Ordinance and California's Fair Employment and Housing Act, we will consider for employment qualified applicants with arrest and conviction records. Any background check will be conducted only after a conditional offer of employment has been made, respecting your privacy and the confidentiality of your personal information throughout the application process.

Salary : $69,560 - $71,991