Job Coach

Internal Title: Employment Development Specialist
$27.00 per hour | Full-Time | San Francisco | Community-Based Position

Help people with disabilities build confidence, independence, and long-term success at work.

Toolworks is seeking a compassionate, dependable Job Coach to provide individualized workplace training and support to adults with disabilities. You will work directly with employees at businesses throughout San Francisco, helping them learn job duties, communicate effectively with supervisors and coworkers, solve workplace challenges, and become as independent as possible.

Since 1975, Toolworks has partnered with people with disabilities to promote independence, equality, and personal satisfaction. Our employment services help people prepare for employment, find opportunities, and succeed in their careers.

What You Will Do

As a Job Coach, you will:

• Provide individualized, on-the-job training and coaching to interns, trainees, and employees with disabilities.

• Identify workplace barriers and develop practical strategies that promote independence and successful job retention.

• Build positive working relationships with supervisors, managers, and business owners.

• Follow up with employers to ensure satisfaction and address concerns promptly.

• Help identify employment opportunities for other Toolworks participants when appropriate.

• Travel independently between community and business locations throughout San Francisco.

Worksites may include offices, retail stores, food-service businesses, industrial settings, and other community employers.

You May Be a Great Fit If You

• Enjoy teaching, coaching, encouraging, and helping others succeed.

• Communicate clearly and respectfully with people from different backgrounds.

• Are patient, dependable, organized, and comfortable working independently in the community.

• Have experience in education, disability services, workforce development, direct support, customer service, retail, hospitality, food service, office administration, or a related field.

• Want meaningful work where you can see the difference your support makes.

Qualifications

Required

• At least two years of experience supporting adults with disabilities, preferably in community-based settings.

• Strong verbal and written communication skills.

• Strong organization, time-management, and documentation skills.

• Ability to use Microsoft Office programs and other basic electronic documentation systems.

• Ability to travel between work locations throughout San Francisco.

• Willingness to work a schedule that responds to participant and employer needs.

Preferred

• Bachelor's degree in special education, rehabilitation counseling, social services, psychology, education, or a related field.

• Experience providing job coaching, supported employment, vocational services, training, or instruction.

• American Sign Language, Spanish, or Cantonese communication skills.

Role-specific training and ongoing support are provided.

Compensation and Benefits

Pay: $27.00 per hour

Benefits are based on scheduled hours and applicable plan requirements and currently include:

• Paid employee medical, dental, and vision coverage

• 401(k) employer contribution

• 12 paid vacation days accrued annually

• 12 paid sick days accrued annually

• 10 paid holidays annually

• One paid birthday holiday each year

• Professional development funds

• Employee wellness program

Equal Employment Opportunity

Toolworks is an equal opportunity employer committed to inclusive hiring, employment, promotion, and training practices. We welcome qualified applicants from all backgrounds, including individuals with disabilities and protected veterans.

Fair Chance Hiring

Toolworks will consider for employment qualified applicants with arrest and conviction records. Background checks, when required, are conducted only after a conditional offer of employment and in accordance with applicable individualized-assessment requirements.

Toolworks is an Affirmative Action and Equal Opportunity Employer with respect to hiring, promotion and training. We welcome applicants from diverse communities, including individuals with disabilities and veterans. Toolworks is a Government contractor subject to the Vietnam Era Veterans' Readjustment Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance employment-protected veterans.