What are the responsibilities and job description for the System Administrator, ECS Imaging Services position at Tom McLeod Software Corp?
McLeod Software is searching for a System Administrator to join our Enterprise Consulting Services (ECS) Imaging team.
The System Administrator will play a key role in ensuring the availability, performance, and security of McLeod’s DocumentPower imaging platform - delivering reliable product support, strengthening internal operations, and driving automation to improve efficiency.
What You'll Be Doing (Responsibilities):
Install, configure, and maintain servers, virtualization platforms, imaging tools, and network components supporting DocumentPower.
Apply OS and application patches, perform updates, and manage system backups.
Automate configuration and routine processes using scripts or configuration management tools.
Monitor system health, capacity, and performance to proactively address issues.
Manage user access, permissions, and security settings in alignment with IT security standards.
Diagnose and resolve technical issues impacting imaging deployments and customer operations.
Document configurations, changes, troubleshooting steps, and maintain a robust knowledge base.
Support internal teams and clients with outages, upgrades, scaling, and routine maintenance.
What You'll Need (Requirements):
Education / Experience (Required):
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent technical experience.
2 years in system administration, infrastructure support, or IT operations.
Enterprise imaging or document management system administration (DocumentPower, ECM, PACS) preferred.
Experience in transportation or logistics software environments preferred.
Technical Skills:
- Windows Server and virtualization platforms (e.g., VMware ESXi, Hyper-V).
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Patch management, backup/recovery, user/group management, and security policies.
Basic scripting skills (PowerShell, Bash, Python, etc.) for automation.
Competency with system metrics, capacity planning, and performance monitoring.
(Preferred) Familiarity with DocumentPower, imaging workflows, or SQL/PostScript environments.
(Preferred) Experience with ITSM tools, ticketing systems, or operational dashboards.
Certifications (Optional):
Microsoft MCSA/MCSE, VMware, CompTIA Server , or Linux certifications are a plus.
Why McLeod?
At McLeod Software, we believe our employees are our greatest competitive advantage. Each team member contributes directly to our growth and success. With over 650 full-time employees, we continue to grow while staying true to our values—keeping our focus on employees, customers, and the future of our business.
When you join McLeod, you’re joining a company built for the long haul—with a clear vision, strong leadership, and a commitment to investing in our people.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
