What are the responsibilities and job description for the Branch Operations Manager position at Tom Kraemer?
Tom Kraemer Inc. is seeking a hands-on Branch Operations Manager to oversee the daily operations of our Carlton location. This is an opportunity for someone who enjoys leading people, solving problems, improving operations, supporting fleet and equipment maintenance, and delivering elite customer service.
Since 1938, Tom Kraemer Inc. has grown into one of Minnesota’s leading providers of portable storage solutions. As a third-generation, family-owned company, we continue to invest in our people, equipment and communities while providing employees with a positive, fun, safe, success-driven work environment and opportunities for long-term career growth.
Schedule & Benefits
- Primary schedule: Monday through Friday
- Paid holidays
- Paid time off
- Health, dental, and vision insurance
- LTD and Life insurance
- 401(k) with an employer match
- Uniform/apparel provided
What You’ll Do
- Responsible for planning, dispatching and the effective completion of all work related to our Portable Storage operations to ensure we meet or exceed customer expectations while operating safely and efficiently.
- Oversees the maintenance and repair of all trucks, trailers and equipment, ensuring operational readiness and minimizing downtime while performing light-duty maintenance and repairs.
- Oversee and manage container yard operations.
- Recruits, hires, trains, develops and leads a team of employees to achieve desired performance standards.
- Supports sales and customer service by answering phones, taking service requests, providing information, and resolving potential issues with urgency and professionalism.
- Maintains a positive, rewarding and success driven work environment.
- Coordinates activities with all other functions of the organization to obtain optimum production and utilization of employees and equipment.
- Leads the continued growth and success of the Carlton branch by improving operations, building strong customer relationships and representing Tom Kraemer Inc. in the local community.
What We’re Looking For
- Demonstrated ability to lead, manage and hold people accountable (LMA) while building a positive, high-performing team.
- Proven commitment to workplace safety and maintaining a strong safety culture.
- Mechanically inclined with the ability to troubleshoot equipment issues. Experience in performing light-duty mechanical repairs is strongly preferred.
- Excellent verbal, written and digital communication skills.
- Excellent problem-solving skills.
- Organization, coordination and the ability to multitask in a fast-paced environment.
- The ability to create, implement and manage policies and procedures.
- Self-motivated, positive, professional and friendly.
- Minimally 3-5 years of experience as a manager or supervisor.
- Familiarity with CDL operations is preferred.
Why Join TKI?
- Family-owned and operated since 1938
- Strong team-focused culture
- Modern technology and operational systems
- Opportunity for long-term career growth and leadership development
- Fast-paced, engaging, and supportive work environment
- A company committed to safety, accountability, and continuous improvement
At TKI, we believe strong leadership creates strong teams. If you are motivated, dependable, adaptable, and passionate about operations and developing people, we encourage you to apply.
Apply today and become part of the TKI Way.
TKI provides equal employment opportunities (EEO) to all employees and applicants in accordance with applicable federal, state, and local laws.
Job Type: Full-time
Pay Range: $75,000 – $85,000 annually (depending on qualifications and experience)
Location: In Person
Salary : $75,000 - $85,000