What are the responsibilities and job description for the Promotions & Special Events Intern position at Toledo Mud Hens and Walleye?
Promotions & Special Events Intern
Role Summary
The Promotions & Special Events Intern supports the planning and hands-on execution of theme nights, in-venue promotions, and special events across Mud Hens, Walleye, and Hensville properties (including concerts, community events, festivals, and ballpark activations). This seasonal internship provides real-time experience in event operations and fan engagement, partnering with the Special Events team to help develop run-of-show timelines, coordinate logistics with internal departments and external vendors, and deliver memorable experiences on game and event days.
Essential Responsibilities
Role Summary
The Promotions & Special Events Intern supports the planning and hands-on execution of theme nights, in-venue promotions, and special events across Mud Hens, Walleye, and Hensville properties (including concerts, community events, festivals, and ballpark activations). This seasonal internship provides real-time experience in event operations and fan engagement, partnering with the Special Events team to help develop run-of-show timelines, coordinate logistics with internal departments and external vendors, and deliver memorable experiences on game and event days.
Essential Responsibilities
- Support planning and execution of theme nights, ballpark activations, and special events across Mud Hens, Walleye, and Hensville properties (concerts, community events, festivals, youth programs, etc.).
- Assist with event run-of-show development (timelines, scripts, cue sheets) and help coordinate in-game and on-site entertainment elements (contests, promotions, video board features, on-field/on-ice moments).
- Coordinate event logistics in partnership with internal departments and external vendors/talent (permits, load-in/load-out, credentials, equipment, signage, talent needs, and onsite staffing).
- Execute game day and event day operations, including set-up/tear-down of promotional items and props, assisting with fan engagement stations, and ensuring theme elements are delivered as planned.
Qualifications/Experience:
- Must currently be a college student pursuing a bachelor's degree or master's degree in Sport Management, Business Administration, Marketing, Hospitality and/or a recent college graduate in one of the related fields.
- Must be available to work Mud Hens home games, Walleye home games, and Hensville events as needed. May include weekends and holidays.
- Weekly hours 25-30 per week-dependent on game schedule. (20% Office; 80% Game/Events)
Skills and Competencies
- Detail-oriented with strong organizational skills and the ability to follow timelines, checklists, and run-of-show documents.
- Ability to work in a fast-paced environment, execute multiple tasks at once, and adapt quickly to changes on event days.
- Ability to think quickly and make sound decisions when changes arise on event days.
- Ability to carry out detailed written/oral/diagram form instructions.
Working Environment
- Occasionally lifting promotional items and props needed, weighing up to 50 pounds.
- Ability to stand, walk, stoop, kneel, etc. for the duration of the shift.
- Game days will be outdoors in all types of weather conditions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.