What are the responsibilities and job description for the HVAC Service Specialist – Residential and Commercial Systems position at TNT Heating & Air Inc.?
HVAC Service Specialist - Residential & Commercial Systems
TNT Heating & Air Inc.
TNT Heating & Air Inc. is a well-established HVAC contractor with over 34 years of experience serving customers across North Carolina and South Carolina. As a fully licensed and insured company, we are committed to delivering dependable heating and cooling solutions with a strong focus on workmanship, responsiveness, and code compliance. Our team supports everything from emergency repair needs to routine maintenance and system installations, ensuring high-quality service in every job we complete.
We are currently seeking skilled HVAC Service Technicians to join our growing team.
Sign-On Bonus: Up to $5,000 available
Compensation & Benefits
- Pay up to $45.00/hour depending on experience
- High-value spiff and commission opportunities
- Performance-based job efficiency bonuses
- 100% employer-paid medical, dental, vision, and life insurance
- Roth IRA retirement plan with up to 3% company match
- Paid time off (PTO)
- Company-provided vehicle
- Mobile phone and iPhone supplied
- Supportive, family-oriented work culture
- Ongoing technical training and skill development
- Opportunities to earn and maintain NATE certification
Position Overview
This role focuses on diagnosing, servicing, and maintaining both residential and commercial HVAC systems. Technicians are expected to deliver reliable repairs and preventative maintenance while following company standards and ensuring a positive customer experience. Strong technical ability and professional communication are both essential for success in this role.
Schedule
Monday through Friday, 7:30 AM - 5:00 PM Rotational on-call duty and overtime required as needed
Key Responsibilities
- Perform diagnostics, repairs, and preventive maintenance on HVAC systems in residential and commercial environments
- Troubleshoot system issues and determine effective repair solutions
- Complete annual maintenance and service agreements with accuracy and efficiency
- Make informed repair-versus-replace recommendations based on system condition
- Read and interpret wiring diagrams, schematics, and technical blueprints
- Communicate clearly with customers regarding system issues and recommended solutions
- Deliver professional, customer-focused service on every job site
- Maintain organized work practices and operate independently in the field
- Take responsibility for job completion, service quality, and customer satisfaction
- Safely lift and handle equipment and materials up to 100 lbs
Qualifications
- Minimum of 2 years HVAC service and maintenance experience required
- Valid driver's license with a clean and insurable driving record
- EPA Universal Certification required
- NATE certification preferred or willingness to obtain within 90 days
- Strong troubleshooting and diagnostic skills in HVAC systems
- Experience making repair and replacement decisions in the field
- Ability to interpret electrical wiring diagrams and system layouts
- Strong customer service and communication abilities
- Self-motivated with ability to work independently
- Willingness to take on responsibility and grow into leadership opportunities
- Physically able to lift up to 100 lbs
Important Notice
No phone calls or in-office inquiries will be accepted for this position. All candidates must apply through the online application process.
Salary : $45