What are the responsibilities and job description for the Member Services Coordinator - Portland, OR position at TMG Property Management Services NW?
Job Title: Member Services Administrator
Pay: $18–$20 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM (in office)
AMS is hiring a Member Services Administrator to support daily operations and provide customer service to homeowners and internal teams. This is a fast-paced, fully in-office role that requires strong communication, organization, and the ability to handle a high volume of requests.
Responsibilities
Pay: $18–$20 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM (in office)
AMS is hiring a Member Services Administrator to support daily operations and provide customer service to homeowners and internal teams. This is a fast-paced, fully in-office role that requires strong communication, organization, and the ability to handle a high volume of requests.
Responsibilities
- Answer incoming calls and emails, providing accurate and professional support
- Route inquiries to the appropriate team members
- Maintain and update records and internal systems
- Assist with mail processing and general office tasks
- Support scheduling and internal coordination as needed
- Provide a positive experience for homeowners, vendors, and team members
- Previous experience in customer service, administrative support, or call center environments
- Strong organizational skills and attention to detail
- Comfortable handling multiple tasks throughout the day
- Clear and professional communication skills
- Ability to stay calm and focused in a fast-paced environment
- Paid time off, including vacation, sick time, and holidays
- Medical, dental, and vision coverage with employer contribution
- 401(k) with company match eligibility
- Opportunities for growth and advancement
- Education reimbursement after one year
Salary : $18 - $20