What are the responsibilities and job description for the Shipping & Returns Associate position at Tmat Products?
Overview
The Shipping & Returns Associate plays a critical role in ensuring accurate, timely, and efficient movement of products in and out of the facility. This position is responsible for processing customer returns, preparing and fulfilling outbound orders, maintaining inventory accuracy, and supporting overall warehouse operations. The ideal candidate is detail‑oriented, dependable, and comfortable working in a fast‑paced environment.
Key ResponsibilitiesOrder Fulfillment
- Pick, pack, and prepare customer orders for shipment according to company standards
- Verify product accuracy, quantities, and packaging requirements
- Print and apply shipping labels; coordinate with carriers for daily pickups
- Ensure all outbound shipments meet quality and timeliness standards
Returns Processing
- Receive, inspect, and document returned merchandise
- Determine product condition and follow established procedures for restocking, refurbishing, or disposal
- Update inventory systems to reflect returned items and disposition decisions
- Communicate discrepancies or issues with customer service or warehouse leadership
Inventory & Warehouse Support
- Maintain accurate inventory counts through cycle counts and audits
- Organize and restock shelves, bins, and storage areas
- Assist with inbound receiving as needed
- Keep work areas clean, safe, and compliant with company policies
Qualifications
- High school diploma or equivalent
- Previous experience in shipping, receiving, warehouse operations, or order fulfillment preferred
- Familiarity with shipping software, scanners, and warehouse management systems
- Ability to lift up to 50 lbs and stand for extended periods
- Strong attention to detail and commitment to accuracy
- Ability to work independently and as part of a team
Skills & Competencies
- Time management and ability to meet daily deadlines
- Strong communication and problem‑solving skills
- Basic computer proficiency
- Reliability, punctuality, and a strong work ethic
Pay: $ $17.00 per hour
Expected hours: 40.0 – 45.0 per week
Work Location: In person
Salary : $17