What are the responsibilities and job description for the Multi-Line Representative - State Farm Agent Team Member position at TJ Hake - State Farm Agent?
Benefits:
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
About our Agency:
I opened my agency in 2021 and we currently have two team members, with a strong foundation in place as we continue to grow. Before becoming an agent, I spent over 15 years in the telecommunications industry working in sales, business development, and sales management. That experience shaped how I lead today — with clear goals, strong customer focus, and a commitment to doing things the right way.
I opened my agency in 2021 and we currently have two team members, with a strong foundation in place as we continue to grow. Before becoming an agent, I spent over 15 years in the telecommunications industry working in sales, business development, and sales management. That experience shaped how I lead today — with clear goals, strong customer focus, and a commitment to doing things the right way.
I have a bachelor’s degree in business management, and outside the office I’m a proud husband and dad to an 11-year-old son. We stay busy with sports and love being outdoors, snow skiing in the winter, boating in the summer, and enjoying everything our area has to offer. I’m also very involved in my son’s sports and spend a lot of time volunteering and helping where I can.
For our team, we offer three weeks of PTO, a paid 10-year term life policy, work-life balance, and we cover all licensing costs. Our culture is friendly, customer-first, and grounded in a simple belief: we always do what’s best for the customer.
We’re looking for someone who enjoys helping people, takes pride in doing quality work, and wants to be part of an agency where integrity and service come first. If you’re looking for a supportive office where you can grow and feel good about the work you do, we’d love to meet you.
Location Address: Coeur d'Alene, ID 83814
At TJ Hake - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Qualifications:
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.