What are the responsibilities and job description for the Poker Room Dealer position at Tioga Downs?
Poker Room Dealer
Deal the Action. Create the Experience.
Do you thrive in a fast-paced, high-energy environment? Are you passionate about delivering exceptional guest experiences while keeping the action moving? Join our team as a Poker Room Dealer and become a key part of the excitement in our vibrant casino atmosphere.
We're looking for engaging, professional, and detail-oriented individuals who can confidently manage the game, connect with guests, and ensure every hand is dealt with accuracy and integrity.
What You'll Do
As a Poker Room Dealer, you'll be responsible for creating a fun, fair, and memorable gaming experience by:
- Dealing poker games accurately, efficiently, and professionally
- Providing outstanding guest service while maintaining a welcoming and engaging table atmosphere
- Handling cash transactions and exchanging currency for gaming chips
- Accepting wagers and paying winning outcomes according to established procedures
- Following all gaming regulations, company policies, and internal controls
- Verifying and completing required gaming documentation, including fills and credits
- Monitoring gameplay to ensure compliance, security, and game integrity
- Identifying and reporting suspicious activity or situations requiring management attention
- Inspecting cards and gaming equipment to ensure proper gaming standards are maintained
- Assisting guests with game rules, procedures, and casino policies
- Protecting company assets and maintaining a secure gaming environment at all times
What We're Looking For
Required Qualifications
- High School Diploma or GED
- Successful completion of dealer training or at least 6 months of dealing experience in a licensed commercial casino
- Strong knowledge of poker dealing procedures and game rules
- Excellent communication and customer service skills
- Ability to maintain accuracy and professionalism in a fast-paced environment
Preferred Qualifications
- Previous customer service experience
- Experience working in hospitality, gaming, entertainment, or related industries
- Strong attention to detail and ability to multitask
Physical Requirements
This position requires the ability to:
- Sit, stand, and walk for extended periods
- Move throughout the poker room and casino property during shifts
- Bend, reach, twist, stoop, and grasp objects as needed
- Lift, carry, push, or pull up to 20 pounds
- Communicate effectively with guests and team members in a busy environment
Schedule
Our Poker Room operates:
Wednesday – Sunday | 10:00 AM – 2:00 AM
Availability for nights, weekends, and holidays is required.
Why Join Our Team?
We believe great employees deserve great benefits:
⭐ Employee daycare available 7 days a week (7 AM – 11 PM) at discounted rates, with subsidy opportunities available
⭐ Generous 401(k) plan with immediate 100% vesting and company match
⭐ Paid time off, medical, dental, vision, and life insurance for eligible full-time employees
⭐ Sick time and holiday pay
⭐ Tuition reimbursement for eligible employees
⭐ Exclusive employee discounts on hotel stays, restaurants, spa services, and more
Ready to Join the Action?
If you're dependable, customer-focused, and ready to bring excitement to every game, we'd love to meet you. Apply today and become part of a team where professionalism, entertainment, and guest experience come together.
Salary : $13 - $16