Zook Motors Experienced Service Technician

"Join Our Team: Delivering Excellence in Automotive Service and Customer Care with Timbrook Automotive at our Zook Motors dealership!"

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Looking for more than just a job? We offer a 4-day work week, a supportive, family-oriented environment, and a team culture where people truly enjoy coming to work. If you’re ready to thrive in a place that values your time, well-being, and growth, we’d love to meet you!

Job Summary

The Service Technician at Zook Motors, is responsible for performing routine maintenance, diagnostics, and repairs on vehicles to ensure they are safe and operating efficiently. This role requires strong technical skills, attention to detail, and a commitment to providing high-quality service to customers

Key Responsibilities

• Perform routine maintenance tasks, such as oil changes, tire rotations, and fluid checks, according to manufacturer guidelines.
• Diagnose and repair mechanical and electrical issues, including engine, transmission, brake, suspension, and HVAC systems.
• Conduct vehicle inspections to identify any safety or performance concerns and recommend necessary repairs.
• Use diagnostic tools and equipment to identify and troubleshoot vehicle problems accurately.
• Interpret diagnostic codes and data to determine the root cause of issues and develop appropriate repair plans.
• Keep up to date with advancements in automotive technology and diagnostic techniques.
• Replace worn or damaged parts, such as belts, hoses, brakes, and filters, using appropriate tools and techniques.
• Source and order replacement parts as needed, ensuring compatibility and quality.
• Document parts used and work performed accurately in service records.
• Communicate with customers to understand their vehicle concerns and explain repair options and costs clearly.
• Provide estimates for repair work and obtain customer approval before proceeding with repairs.
• Address customer inquiries and concerns in a professional and courteous manner.
• Maintain a clean and organized work environment, including tools, equipment, and service bays.
• Adhere to safety protocols and regulations to prevent accidents and injuries.
• Participate in ongoing training and professional development to stay current on safety practices and technical skills.
• Other duties as assigned.

Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent; completion of a vocational or technical training program in automotive repair preferred.
• Year(s) of experience as an Automotive Service Technician or similar role.
• Proficiency in diagnostic tools and equipment, including scan tools, multimeters, and diagnostic software.
• Strong mechanical aptitude and problem-solving skills.
• Ability to interpret technical manuals and schematics.
• Excellent attention to detail and accuracy in diagnosing and repairing vehicle issues.
• Valid driver's license and clean driving record.

Working Conditions

The automotive service technician works both indoors and outdoors. They are often exposed to hazardous conditions and equipment that may result in minor injuries. The work can be in cramped workspaces that require getting into awkward positions and inside vehicles, such as trucks, cars, and vans. 

While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management. 

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.