What are the responsibilities and job description for the Rental Shop Cashier - WINTER position at Timberline?
Description
Training for this position starts in November and the job starts once the snow flies!
Ensure quality day-to-day operations for all Sales-points in the Rental Shop. Ensuring guests get outfitted in proper gear and all safety protocol is followed and guests are checked out.
Requirements
ESSENTIAL FUNCTIONS:
- Greet guests.
- Resolve guest issues with a positive outcome.
- Take efforts to maintain a clean and neat facility.
- Operate point of sales system to efficiently help guests.
- Open and close registers, follow all company policies related to cash handling.
- Advises guests of retail and rental-related products and the benefits of a variety of winter sports equipment and accessories, quotes price and describes features of products
- Takes payment, makes change, and issues receipts to customers.
- Present a professional, quality image at all times.
- Exercise sound judgment and awareness regarding language, behavior, and dress and grooming.
- Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
- Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
- Be familiar with Timberline Lodge and Ski Area information and communication network.
- Regular and reliable attendance.
QUALIFICATIONS:
- Must have service oriented personality.
- Must be detail oriented with ability to set and meet high customer service standards.
- Must have detailed knowledge of procedures and operations involved in equipment rental.
- Must be proficient in up-selling products and services.
- Must know and follow all proper service procedures.
- Must have a working knowledge of but not limited to Excel, Microsoft Word and point of sales software.
PHYSICAL REQUIREMENTS:
- Must be able to lift 50 lbs.
- Must be flexible and capable of bending, twisting and kneeling.
- Must be able to work in tight space with balance.
- Must be able to work on feet, stand and walk for up to 8 hours at a time.
- Must be able to keep up with the pace of the department demands of the position.
Salary : $16 - $17