What are the responsibilities and job description for the Rental Technician - WINTER position at R.L.K. And Company?
Description:
Hiring FT/PT seasonal, PT Seasonal for Christmas Break and Holiday Weekends, this position will start once the snow flies!
Establish a rapport and assess needs of customers for rental and repair of all equipment. Assist guests through rental process while maintaining a high level of customer service. Assist in maintaining and cleaning Rental Shop and equipment.
ESSENTIAL FUNCTIONS:
- Assist guests in properly filling out iPads or paperwork.
- Fit guests with boots.
- Proficiently adjust bindings.
- Operate cash register and follow cash handling procedures.
- Perform daily cleaning and maintenance tasks.
- Sell package upgrades, demo skis, and tuning services to guests.
- Accurately recommend the appropriate demo equipment for each customer.
- Return equipment to proper place after inspection and guest check out.
- Assist Ski Check when assigned.
- Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace.
- Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
- Regular and reliable attendance.
QUALIFICATIONS:
- Must have service oriented personality.
- Must be detail oriented with ability to set and meet high customer service standards.
- Must use proper etiquette while conversing with guests.
- Must have detailed knowledge of equipment in Rental Shop.
- Must have detailed knowledge of all procedures and operations involved in equipment rental.
- Must be proficient in up-selling products and services.
- Must become certified and competent in properly adjusting bindings.
PHYSICAL REQUIREMENTS:
- Must be able to lift 50 lbs.
- Must be flexible and capable of bending, twisting and kneeling.
- Must be able to work in tight space with balance.
- Must be able to work on feet, stand and walk for up to 8 hours shift.
- Must be able to keep up with the pace of the department demands of the position.
Positions available at both the Timberline Rental Shop and Summit Pass Rental Shop
Salary : $16 - $17