What are the responsibilities and job description for the TikTok Shop - Operations Manager, Sorting Center position at TikTok?
Responsibilities
Team Overview
TikTok Shop Sorting Center is dedicated to maximizing sorting efficiency and standardizing operations across our national distribution centers. By leveraging data-driven insights and rigorous quality monitoring, we ensure every parcel moves faster and reaches our customers sooner.
Responsibilities:
- Oversee the onboarding, performance evaluation, and day-to-day management of outsourced labor providers; ensure resource stability at the distribution center during peak seasons.
- Monitor the overall operational performance of the distribution center; compile monthly/quarterly business reviews (MBR/QBR) and analyze the ROI (Return on Investment).
- Conduct granular accounting of Cost Per Parcel (CPP), labor costs, and consumables; provide cost-optimization recommendations and supervise their execution.
- Coordinate regional procurement management and provide general administrative support for daily office operations.
Qualifications
Minimum Qualifications:
- Bachelor’s degree or above; majors in Finance, Management, or Logistics & Supply Chain are preferred.
- High level of data sensitivity with the ability to identify operational risks and hidden trends within complex datasets.
- Prior experience in labor management or a commercial/analytical background in large-scale logistics centers is highly preferred.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Team Overview
TikTok Shop Sorting Center is dedicated to maximizing sorting efficiency and standardizing operations across our national distribution centers. By leveraging data-driven insights and rigorous quality monitoring, we ensure every parcel moves faster and reaches our customers sooner.
Responsibilities:
- Oversee the onboarding, performance evaluation, and day-to-day management of outsourced labor providers; ensure resource stability at the distribution center during peak seasons.
- Monitor the overall operational performance of the distribution center; compile monthly/quarterly business reviews (MBR/QBR) and analyze the ROI (Return on Investment).
- Conduct granular accounting of Cost Per Parcel (CPP), labor costs, and consumables; provide cost-optimization recommendations and supervise their execution.
- Coordinate regional procurement management and provide general administrative support for daily office operations.
Qualifications
Minimum Qualifications:
- Bachelor’s degree or above; majors in Finance, Management, or Logistics & Supply Chain are preferred.
- High level of data sensitivity with the ability to identify operational risks and hidden trends within complex datasets.
- Prior experience in labor management or a commercial/analytical background in large-scale logistics centers is highly preferred.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.