General Manager (Construction Equipment Dealership)

Job Title: General Manager (Construction Equipment Dealership)

Location: Phoenix, Arizona

Salary: $100k/year – $150k/year performance incentives vehicle

Benefits:

• Competitive base salary (commensurate with experience)
• Company vehicle or vehicle allowance
• Health benefits (medical, dental, vision)
• Retirement plan
• Performance-based incentives
• Equity or profit-sharing potential for the right candidate
• Title progression path to President as the business scales

Tiello has partnered with a growing, family-owned construction equipment dealership in Phoenix, Arizona to find an experienced General Manager to lead their operations. The company sells, services, and supports a wide range of construction equipment and power products for contractors, rental companies, and commercial clients across the greater Phoenix market and beyond.

With year-over-year momentum, the business is at a pivotal stage, operationally ready to scale into new geographies and grow its book of business. They are looking for a hands-on operator to take full ownership of business performance and help drive the next phase of growth.

Position Overview

The General Manager will be responsible for the full operational and financial performance of the dealership, overseeing sales, service, and parts. This is a high-impact, hands-on leadership role suited for someone who knows how to run a shop-based business profitably — and who thrives in an entrepreneurial, owner-operated environment.

This individual will work closely with company ownership, with a clear path to expanded leadership authority (up to President) as the business grows.

Key Responsibilities

Operations & Performance

• Own P&L accountability across sales, service, and parts departments
• Establish operational systems, KPIs, and processes to drive consistent profitability
• Oversee day-to-day shop operations including scheduling, throughput, and quality
• Manage parts inventory, ordering, and fulfillment to minimize downtime and maximize margins
• Identify and resolve inefficiencies across all departments

Leadership & Team Development

• Lead and develop a team of ~30 employees across sales, service, and parts
• Build a culture of accountability, ownership, and customer service excellence
• Coach and structure the existing management team
• Support hiring and onboarding as the business grows

Growth & Strategy

• Partner with ownership on geographic expansion planning and execution
• Evaluate capital investments, staffing changes, and market opportunities
• Report on business performance and surface key insights to ownership regularly

Required Qualifications

• 5 years of operations or general management experience in construction equipment, heavy equipment, or a related dealership / industrial environment
• Proven track record managing a service, parts, or shop business profitably
• Hands-on management style — comfortable on the shop floor and in the office
• Strong financial acumen with P&L management experience
• Demonstrated ability to lead, motivate, and develop teams

Preferred Qualifications

• Experience with small to mid-size dealerships in the $3M–$10M revenue range
• Familiarity with construction equipment brands (Wacker Neuson, JLG, SkyJack, Kubota, or similar)
• Background in parts inventory management and service scheduling
• Experience in a high-growth or owner-operated business environment
• Knowledge of the Phoenix / Maricopa County construction market

Applicants must be authorized to work in the U.S.

Tiello LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.