What are the responsibilities and job description for the VP Application Development position at TicketNetwork?
Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We’re excited to announce an opportunity to advance your career as a VP of Application Development.
The Vice President of Application Development Engineering is an essential leader responsible for shaping and executing the technical vision and strategic direction of the development organization. Lead a major application modernization and transformation initiative. Lead geographically distributed teams (remote offshore), with expectations for high-quality communication, operational visibility, and consistent execution. This leader ensures delivery excellence across the full SDLC, builds a culture of high performance and continuous improvement, and partners with business and product leaders to translate strategic goals into scalable, secure, cloud-ready solutions. Ensures all engineering initiatives are tightly aligned with business goals and product strategy, delivering solutions on time and within budget while upholding the highest standards of quality and accountability. You will work closely with cross-functional teams to deliver high-quality applications and services and improve existing systems. This role is ideal for a leader who thrives in a fast-paced environment and is passionate about leveraging technology to drive business success.
Key Responsibilities
We’re excited to announce an opportunity to advance your career as a VP of Application Development.
The Vice President of Application Development Engineering is an essential leader responsible for shaping and executing the technical vision and strategic direction of the development organization. Lead a major application modernization and transformation initiative. Lead geographically distributed teams (remote offshore), with expectations for high-quality communication, operational visibility, and consistent execution. This leader ensures delivery excellence across the full SDLC, builds a culture of high performance and continuous improvement, and partners with business and product leaders to translate strategic goals into scalable, secure, cloud-ready solutions. Ensures all engineering initiatives are tightly aligned with business goals and product strategy, delivering solutions on time and within budget while upholding the highest standards of quality and accountability. You will work closely with cross-functional teams to deliver high-quality applications and services and improve existing systems. This role is ideal for a leader who thrives in a fast-paced environment and is passionate about leveraging technology to drive business success.
Key Responsibilities
- Lead and inspire high‑performing engineering teams across remote and offshore locations.
- Partner with product and business leaders to define and deliver technology and product roadmaps.
- Drive a large‑scale modernization program: migrating legacy .NET Framework and SQL‑based systems to .NET Core microservices, event‑driven services, and AWS‑based Kubernetes environments.
- Guide architectural evolution toward microservices, cloud‑native patterns, and secure, scalable, cost‑efficient designs.
- Oversee application transformation and cloud migration using AWS services and modern DevOps practices.
- Evaluate solutions, estimate effort, identify dependencies, and manage delivery risks.
- Mature SDLC practices including security, code quality, CI/CD, documentation, and containerization.
- Ensure operational excellence through proactive support, resilience improvements, and service health monitoring.
- Manage and reduce technical debt through disciplined prioritization.
- Champion AI adoption to improve productivity and enable new product capabilities.
- Participate in architecture and design decisions; review code and designs for quality, performance, and security.
- Establish consistent Agile execution, improving throughput, quality, and predictability.
- Manage resource capacity across global teams to meet delivery commitments.
- Mentor engineering talent and build a culture of ownership, learning, and high performance.
- Introduce new technologies and methodologies to enhance product capabilities.
- Track and report KPIs for performance, quality, and delivery effectiveness.
- Collaborate with QA, DevOps, and cross‑functional teams to ensure high‑quality releases.
- Oversee incident response and ensure clear communication with stakeholders.
- Partner with executives on budgeting, resource planning, and organizational growth.
- Bachelor’s or Master’s in Computer Science, Engineering, or related field.
- 10 years in software development; 5 years in senior engineering leadership.
- Experience leading distributed teams of 30 engineers.
- Strong background in C#, .NET, API design, microservices, and modern architectural patterns.
- Hands‑on experience with Git, Agile methodologies, and full‑stack development.
- Proven success delivering complex, scalable, cloud‑based systems (AWS/Azure).
- Strong understanding of CS fundamentals, system design, and high‑volume service architecture.
- Familiarity with DevOps, CI/CD pipelines, and cloud‑native tooling.
- Demonstrated ability to manage technical debt, drive outcomes, and communicate effectively at all levels.
- Experience with talent development, organizational design, and culture‑building.
- Leadership experience in large‑scale modernization or digital transformation.
- Deep AWS and Kubernetes experience (EKS preferred).
- Strong DevOps capabilities: CI/CD automation, IaC, release management.
- Experience modernizing data‑centric legacy architectures.
- Knowledge of compliance frameworks (e.g., PCI‑DSS) and ITIL/DevOps practices.
- Familiarity with SQL, PostgreSQL, NoSQL, Databricks, Snowflake, and related data platforms.
- Experience with automation/orchestration tools (Terraform, Ansible, PowerShell, Azure DevOps).
- Bonus: Experience in the live event ticketing industry.