What are the responsibilities and job description for the Showroom Ambassador position at Thursday Boot Co?
Our Retail Ambassadors bring our brand to life for every customer and are critical to our success. We’re looking for team members who combine strong product knowledge with a genuine passion for people—delivering a high-quality, personalized experience that builds trust and drives loyalty.
You’re a natural communicator who thrives in a fast-paced retail environment. You stay engaged on the floor, support the customer experience, contribute to a positive team culture, and represent the brand with authenticity and style, while bringing a strong understanding of how quality footwear, apparel, and accessories are created.
What You’ll Do
Customer Engagement & Sales
- Support the in-store customer experience by staying engaged on the floor, helping customers confidently choose product, and delivering service rooted in hospitality
- Build trust with customers by understanding their needs and guiding purchase decisions
- Clearly communicate product craftsmanship, materials, fit, and value to support confident sales
- Deliver service that consistently results in positive customer feedback and reviews, including recognition by name
- Handle purchases, returns, and product questions with professionalism and care
- Maintain an active, visible presence on the sales floor, ready to support customers and teammates
- Work with store leadership to resolve customer issues and ensure a high standard of service
Store Operations
- Execute daily store operations, including POS and in-store technology
- Maintain store presentation and merchandising standards
- Assist with restocks, cycle counts, and inventory tasks as directed by store leadership
- Keep the store clean, organized, and welcoming at all times
- Collaborate with teammates to support daily store priorities
What You Bring
- 1 years of experience in retail, fashion, or hospitality/service industry preferred
- Strong interpersonal and communication skills
- Proven ability to engage customers and drive sales
- Reliability, accountability, and attention to detail
Who You Are
- Passionate about the brand and interested in footwear and apparel
- Naturally hospitable, with a focus on creating welcoming and memorable customer experiences
- Proactive, adaptable, and solutions-oriented
- Thrives in a fast-paced, team-driven environment
- Confident in your personal style and able to provide tailored recommendations
- Recognized by leaders and peers as a strong team player who fosters positivity and inclusivity
- Detail-oriented and committed to maintaining a clean, organized, brand-right store environment
- Available to work weekends, evenings, and holidays
What You’ll Gain
- Hands-on experience in customer relationship management and high-touch selling
- Exposure to core retail operations, including inventory management and store systems
- Experience supporting store presentation and daily merchandising needs
- A strong foundation for growth in retail
What We Offer
- Competitive compensation
- Part-time and full-time opportunities
- Benefits for eligible employees
- Free product and employee discount
- Growth opportunities within a fast-growing brand
Who We Are
Thursday Boot Company was born out of frustration with the footwear industry—where quality, durability, and honest pricing were often overlooked. Our mission is simple: Build Things That Last.
After a decade selling online, we’re expanding our retail footprint nationwide to extend our commitment to high-quality products, ethical sourcing, and exceptional customer experiences. As we continue to expand, we’re looking for driven individuals to grow with us and help shape the future of our retail experience.
To learn more, visit:
Additional Requirements:
- Must be at least 18 years of age
- Ability to lift and move at least 50 lbs.
- Ability to bend, squat, twist, reach and use a step stool and/or ladder
- Ability to stand and/or walk for 8 hours per shift
- Ability to work on-site 100% of the time
Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Willing to work Holiday's and Weekends
Ability to Commute:
- Chicago, IL 60622 (Required)
Ability to Relocate:
- Chicago, IL 60622: Relocate before starting work (Required)
Work Location: In person
Salary : $19