Medical Assistant

MEDICAL ASSISTANT

ADULT SUBSTANCE PROGRAM

FULL TIME – NON EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary:    The Medical Assistant plays a key role in the Adult Substance Program.  The primary role of the Medical Assistant is to insure pertinent health information is available within the consumer’s behavioral health record in order to enhance quality of care.  The Medical Assistant will also play a role in promoting appropriate follow up care for consumers.  

Schedule: Mon-Fri, First Shift

Location: Warwick, RI

Pay: Starting at $21/hr, depending on experience

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they’ll be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities: 

• Review patient records to determine status of pertinent health information.
• Work with internal and external providers to obtain pertinent health information.
• Update client medication lists. 
• Data enter health information into the electronic health record.
• Work with Nurses and Prescribers to obtain prior authorizations for medications.
• Work with Practice Manager, Nurses and Prescribers to process medication refill requests.
• Maintain nursing rooms to insure adequate supplies.
• Assist in taking client vital signs when needed.
• Communicate with behavioral health teams to insure client follow through with pertinent health care.
• Provide coverage for primary care practice when needed. 
• Coordinate and data enter lab reports.  Print patient’s current medication list, review with the patient prior to appointment with MD/DO/CNS.
• Confirmation calls for client appointments as assigned. 
• Checking phone messages screen throughout the work day and addressing messages/issues
• Verbally communicating to the providers any urgent issues.
•  Work with the Practice Manager to monitor and process incoming faxes. 
• Review e-mail account daily for new messages.
• Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.

Education, Experience and Competencies:

• High school diploma and two years’ experience as a Medical Assistant; or equivalent combination of education and experience.
• Must possess good typing skills as well as good spelling and grammar.
• Excellent communication skills required. General computer experience also required.

Certifications, Licenses Requirements:

• Valid driver's license required or ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.
• Certification as a Medical Assistant.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ Employer

Benefits:

• 3 weeks’ vacation to start, increases to 4 weeks after 2 years of employment
• 10 sick days per year
• 1 Float day
• Birthday off
• 11 paid holidays
• Paid lunch
• Low-deductible medical insurance plan
• Dental insurance as low as $0/month
• Vision Insurance
• Company-paid life insurance worth 2x your annual salary Long Term Disability
• 401k with 2% company match
• Optional Aflac, additional life insurance, and pet insurance
• Employee Assistance Program
• Employee referral bonuses

All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility.

Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.

Reports To:

MEDICAL ASSISTANT reports directly to the Program Manager- Outpatient Substance Program and will be supervised according to Thrive Behavioral Health Supervision Policy.

My signature acknowledges that I have read, understand and have had the opportunity to discuss the responsibilities assigned to my position.  A copy has been given to me, and one will be included in my personnel file.