Clinical Manager

About Us

At Three Rivers Endodontics, we are committed to delivering exceptional, patient-centered care while fostering a supportive and collaborative work environment. With multiple locations throughout the Greater Pittsburgh region, our team of skilled professionals provides advanced endodontic treatment in a compassionate and comfortable setting. We take pride in our strong culture of teamwork, integrity, and continuous growth- where every team member plays a vital role in our success.

Position Summary

The Clinical Manager is responsible for overseeing all clinical operations, ensuring high quality patient care, regulatory compliance, and efficient workflow across the practice. This role provides leadership, direction, and support to clinical staff, maintains adherence to all healthcare regulations, and partners closely with the Front Office Manager and leadership team to ensure operational excellence. The Clinical Manager plays a key role in fostering a positive, collaborative, and patient-focused clinical environment.

Duties & Responsibilities

Clinical Operations Leadership

• Oversee and manage daily clinical operations across all practice locations.
• Lead, support, and mentor clinical staff (Dental Assistants, Compliance & Procurement Coordinator, Sterilization Technicians, etc.) to ensure consistent, high-quality performance.
• Develop workflows and best practices to streamline efficiency and maintain a positive patient experience.
• Monitor clinical schedules and staffing levels, adjusting coverage as needed.
• Serve as an escalation point for clinical concerns, troubleshooting issues promptly and professionally.
• Ability to perform all Dental Assistant duties and regularly work alongside the team to support the staffing needs of the practice

Regulatory & Compliance Oversight

• Ensure full compliance with federal, state, and local regulations, including OSHA, CDC, DEP, HIPAA, infection control standards, and any relevant specialty-specific guidelines.
• Maintain, update, and manage all compliance documentation, logs, and training records.
• Conduct routine audits of sterilization, clinical documentation, safety protocols, hazardous materials management, and radiography practices.
• Coordinate clinical training, competency reviews, and continuing education to uphold compliance and skill development.
• Lead compliance investigations or follow-up actions in collaboration with leadership when required.

Quality Assurance & Patient Safety

• Establish, monitor, and enforce quality assurance measures in all clinical areas.
• Ensure that patient records, radiographs, and treatment documentation meet regulatory and internal quality standards.
• Develop improvement plans based on audit findings, patient feedback, or clinical performance indicators.

Equipment, Supplies & Clinical Environment

• Oversee management of clinical supplies, equipment functionality, maintenance, and inventory controls.
• Coordinate repairs, vendor relationships, and equipment calibration as needed.
• Ensure clinical spaces maintain the highest standards of cleanliness, safety, and organization.

Leadership & Collaboration

• Partner with the Front Office Practice Manager, COO, and Owner to plan and implement clinical-related initiatives, policies, and strategic improvements.
• Facilitate regular clinical staff meetings, training sessions, and ongoing professional development opportunities.
• Support new hire onboarding and clinical skill development to ensure consistent, high-quality performance across all locations.
• Provide direct supervision to clinical staff, including conducting performance evaluations, delivering timely coaching, and supporting growth and accountability.
• Address performance concerns promptly and constructively, ensuring adherence to policies, expectations, and professional standards.
• Manage time and attendance, and monitor schedule needs to maintain adequate coverage and operational efficiency.

Other Responsibilities

• Maintain strict confidentiality and adhere to all HIPAA regulations.
• Perform additional duties assigned to support the success of the practice.

Qualifications

• 3–5 years of clinical experience in a dental setting required; endodontic experience preferred.
• Previous management or supervisory experience required.
• Strong understanding of OSHA, HIPAA, DEP, infection control, sterilization protocols, and healthcare regulations.
• Radiation Health and Safety certification preferred. Candidate must obtain RHS certification within 90 days of hire.
• Excellent written and verbal communication skills, leadership skills, and problem-solving skills are required.
• Ability to work collaboratively, delegate tasks, and lead by example.
• Strong organizational skills with attention to detail and accuracy.

Work Schedule & Location

• Full-Time, On-Site
• Locations: This position requires travel between all office locations.
• Monday – Friday 7:30 AM – 4:00 PM
• No evenings, weekends, or holidays

Compensation & Benefits

• Pay Range: $55,000 - 65,000 (commensurate with experience)
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k)
• Supplemental Ancillary Benefits
• Employee Discount on Services
• Uniform Allowance
• Supportive, team-focused environment with opportunities for growth