Pump Rental Specialist

Job Details

Description

Position Summary

The Cat Rental Store Pump Rental Specialist will be involved in the rental process in varying degrees from asset acquisition to disposal. The Pump Rental Specialist must be able to manage multiple priorities at one time, work as a team member, and perform independently with little supervision. Relationships will be maintained with suppliers’ personnel, customers, Allied sales representatives, rental coordinators, service managers, technicians and equipment manufacture as well as other dealer personnel. Individuals must embrace new technologies and be comfortable using new software and hardware products. The Pump Rental Specialist will demonstrate initiative, resilience, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver’s license is requirements for this position.

Essential Responsibilities & Expectations

• Maximize rental opportunity is assigned territory
• Maximize new and used equipment sales
• Maximize parts and service sales in assigned territory
• Maintain accurate customer data records
• Collection of past due invoices
• Monitor and report product performance and competitive activity
• Provide liaison support between customers, TTCo, and vendors
• Establish and maintain personal working relationships with customers
• Negotiate mutually agreeable settlements on customer complaints
• Establish and develop new accounts
• Other duties as assigned by supervisor
  
  

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Behavior Standard

• Maintain a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
• Demonstrate that you can have a positive relationship with customers, clients, vendors, coworkers, and management.
• Proper and regular attendance required.
  
  

Qualifications

Education

High school diploma or the equivalent

College degree preferred

Experience

• Previous sales and working knowledge of the pump solution rental industry is required.
• Experience using personal computers and basic typing skills are required.
• Candidates must possess the ability to quickly acquire the following required Skills and Competencies:
  
  

Skills and Competencies

• Advanced selling skills
• Relationship building skills
• Problem resolution skills
• Basic mechanical and parts identification skills
• Excellent written communication skills
• Basic computing skills including Microsoft Office
  
  

Job Training

• New product introduction and machine sales
• Area specific parts and service training
• TTCo and supplier computer programs
• OSHA required training
• Compliance training
  
  

Safety Summary

Working Conditions

• Work typically normally performed in company office, worksite, or shop environment
• Exposure to physical risk and all-weather conditions is associated with this position.
• Sitting for extended periods of time, driving for extended periods of time, and standing on hard surfaces for extended periods of time is often required
• The ability to safely operate lift trucks and other material handling equipment is required for this position
  
  

Physical Requirements

• Speaking
• Listening
• Writing
• Typing
• Reaching
• Kneeling
• Grasping
• Stooping
• Lifting to 75 lbs.
• Climbing ladders
• Climbing earthmoving equipment
• Crawling under equipment
• Driving (day and night)
  
  

Job Hazards

• Tripping, falling, slipping
• Repetitive hand motion (computer work)
• Back and neck strain
• Stress
• Potential harm from operating office equipment
  
  

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.