Parts Expeditor - Earthmoving

Job Details

Description

Position Summary

The Parts Expeditor is responsible for processing service department parts orders, working both independently and on a team. The individual in this position must be familiar with machinery including earthmoving equipment, on-highway trucks, and allied products. The Parts Expeditor will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Essential Responsibilities & Expectations

• Process and order parts for technicians to use on work orders
• Generate purchase orders for service department
• Order supplies for the service department, shop supplies and safety supplies
• Effectively communicate with service department personnel to address customer needs
• Monitor the statuses of service orders on backorder and provide updates
  
  

Qualifications

Education

• High school diploma or equivalent
  
  

Experience

• Experience using personal computers including Microsoft Word and Excel.
• Basic typing skills are required for this position.
• Must possess or demonstrate the ability to quickly acquire the following required skills and competencies:
  
  

Skills and Competencies

• Telephone, verbal, and written communication skills
• Microsoft 365
• Strong technical/ equipment repair skills
  
  

Job Training

• Microsoft Office
• ERP System
• Compliance training
  
  

Safety Summary

Working Conditions

• Work is performed in an office environment. Some work may be required in the warehouse from time to time, or handling parts issues in the service shop.
• Steel toe shoes are required
• Non-prescription safety glasses and other PPE will be provided by TTCO
  
  

Physical Requirements

• Speaking
• Listening
• Writing
• Sitting
• Using a keyboard
• Reaching
• Kneeling
• Grasping
• Stooping
• Lifting up to 25 lbs.
  
  

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.