What are the responsibilities and job description for the Parts Warehouse Mentor position at Thompson Machinery?
Rental Warehouse Mentor
About Us
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
What You Will Do
The Parts Warehouse Mentor serves as a key resource within the warehouse team, responsible for guiding, training, and supporting newer and developing Parts Warehouse personnel while maintaining a high level of individual productivity. This role acts as a bridge between leadership and frontline employees, helping ensure that all warehouse operations are executed efficiently, safely, and in alignment with company standards.
In addition to managing their own daily workload, the mentor provides hands-on instruction in core warehouse functions such as receiving, stocking, picking, packing, and shipping parts. They play a critical role in reinforcing best practices, ensuring accuracy in inventory handling, and promoting consistency across all warehouse processes.
The Parts Warehouseman Mentor also assists in verifying work completed by team members, identifying opportunities for improvement, and providing real-time coaching to enhance performance and skill development. This position supports a culture of accountability, teamwork, and continuous improvement while helping maintain a safe and organized work environment.
This role requires strong attention to detail, a proactive mindset, and the ability to effectively communicate and lead by example. The ideal candidate is someone who takes pride in developing others, optimizing workflow, and contributing to the overall success of warehouse operations.
Essential Duties & Responsibilities
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications
EDUCATION & EXPERIENCE
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
Listing is current as of Apr 02, 2026 09:45 AM
About Us
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
What You Will Do
The Parts Warehouse Mentor serves as a key resource within the warehouse team, responsible for guiding, training, and supporting newer and developing Parts Warehouse personnel while maintaining a high level of individual productivity. This role acts as a bridge between leadership and frontline employees, helping ensure that all warehouse operations are executed efficiently, safely, and in alignment with company standards.
In addition to managing their own daily workload, the mentor provides hands-on instruction in core warehouse functions such as receiving, stocking, picking, packing, and shipping parts. They play a critical role in reinforcing best practices, ensuring accuracy in inventory handling, and promoting consistency across all warehouse processes.
The Parts Warehouseman Mentor also assists in verifying work completed by team members, identifying opportunities for improvement, and providing real-time coaching to enhance performance and skill development. This position supports a culture of accountability, teamwork, and continuous improvement while helping maintain a safe and organized work environment.
This role requires strong attention to detail, a proactive mindset, and the ability to effectively communicate and lead by example. The ideal candidate is someone who takes pride in developing others, optimizing workflow, and contributing to the overall success of warehouse operations.
Essential Duties & Responsibilities
- Provide guidance and mentorship to warehouse staff on parts handling, inventory management, and warehouse best practices.
- Train new employees on warehouse procedures, safety protocols, and company policies.
- Oversee daily warehouse operations to ensure accuracy and efficiency in parts receiving, storage, and distribution.
- Assist in maintaining accurate inventory records and conducting regular cycle counts.
- Identify opportunities for process improvements and implement solutions to enhance warehouse productivity.
- Collaborate with other departments to support parts availability and timely delivery.
- Promote a safe and organized work environment adhering to all safety regulations.
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications
EDUCATION & EXPERIENCE
- High School Diploma (or equivalent) required and three or more years of relevant experience desired.
- Able to communicate effectively with customers, co-workers, vendors, and managers.
- Demonstrate strict adherence to all applicable corporate safety standards.
- Must be available to work at assigned location, including overtime, evenings or weekends if needed.
- Must be dependable. Consistently arrives at work on time when scheduled.
- Displays flexibility, handles changes to assigned tasks with ease.
- Must have patience to perform routine tasks daily, accurately, and consistently.
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
- Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
- Excellent communication skills.
- Working knowledge of warehouse operations including receiving, stocking, inventory control, and shipping.
- Familiarity with inventory systems, part identification, and warehouse management (WMS/ERP) systems.
- Ability to train and mentor team members, providing clear guidance and support.
- Strong attention to detail and organizational skills with a focus on accuracy.
- Effective communication and problem-solving abilities.
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Listing is current as of Apr 02, 2026 09:45 AM