What are the responsibilities and job description for the Marketing Inside Sales Representative position at Thompson Machinery?
Marketing Inside Sales Representative (ISR)
About Us
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to
Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
What You Will Do
We are seeking a motivated and results-driven Marketing ISR to join our team. In this role, you will play a crucial part in responding to inbound inquiries and outbound lead. You’ll support marketing campaigns, collaborate closely with sales and marketing teams, and help drive company growth.
Essential Duties & Responsibilities
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications
EDUCATION & EXPERIENCE
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
Listing is current as of Apr 10, 2026 03:45 PM
About Us
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to
Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
What You Will Do
We are seeking a motivated and results-driven Marketing ISR to join our team. In this role, you will play a crucial part in responding to inbound inquiries and outbound lead. You’ll support marketing campaigns, collaborate closely with sales and marketing teams, and help drive company growth.
Essential Duties & Responsibilities
- Generate leads through inbound phone calls, website forms, email campaigns and outbound cold calls.
- Respond promptly to all inbound leads, ensuring a positive customer experience.
- Collaborate with marketing teams to support campaigns and promotions.
- Qualify leads based on established criteria and assign them to the appropriate sales team members using Microsoft Dynamics CRM.
- Maintain accurate records of leads, interactions, and progress in Microsoft Dynamics CRM.
- Track key performance indicators (KPIs) to measure lead generation effectiveness.
- Provide regular reports on lead generation and conversion metrics.
- Continuously improve your knowledge of our products and services to communicate effectively with potential customers.
- May have to lift up to 25-30 pounds on occasion
- May work in an environment where hazards are present
- Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks
- Other duties as assigned
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications
EDUCATION & EXPERIENCE
- Bachelor’s degree in Marketing, Business, or related field, and/or equivalent experience.
- Proven experience in lead generation or inside sales.
- Familiarity with CRM systems, particularly Microsoft Dynamics.
- High proficiency in Microsoft Excel and Word.
- Excellent communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Results-oriented, self-directed, and analytical.
- Professionalism, adaptability, and integrity.
- Positive attitude and willingness to learn.
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Listing is current as of Apr 10, 2026 03:45 PM