What are the responsibilities and job description for the Rental Inspector position at Thompson Machinery - Caterpillar?
Rental Inspector
ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Rental Inspector will inspect rental equipment for damage and safety issues prior to equipment leaving the Cat Rental Store property for rent to customers, and immediately upon return to the property following rent. Will prepare equipment for upcoming rentals by performing basic preventative maintenance on a variety of rental equipment as needed.
Directs incoming and outbound delivery vehicles, providing direction and guidance to drivers as they enter/exit facility. Will assist in collecting and maintaining asset inventory, including attachments, and accessories for delivery to customers or to service shop. Must be skilled in operating equipment to assist in loading and unloading equipment trailers and maneuvering around site as necessary for safe transportation.
The Rental Equipment Inspector will be based at Cat Rental Store location and will report to the Service Shop Supervisor.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Perform Quick Turn Inspections and prepare condition reports on rental equipment.
- Determine if rental return is “rent ready” or in need of service or repair. Stage equipment in appropriate areas of the yard or shop.
- Communicate with Service management to assist with the accurate estimate of repair costs.
- Execute minor adjustments or repairs apparent on returned equipment or assess and deliver major repairs to Service Shop Supervisor or Shop Mechanics.
- Test equipment for proper operation, including fluid level checks and grease as needed.
- Operates lifting devices, including forklifts, cranes, hoists, and ensure proper equipment and load security is utilized (chocks, chains, straps, etc.)
- Prepare parts requisitions, timecards, part returns, service reports and other necessary reports or documentation is accurate and complete as assigned.
- Maintain organized, efficient, clean yard and inventory staging areas.
- Organize and stage rental equipment in accordance with branch workflow procedures.
- Communicate and direct drivers to appropriate areas for off-/on-loading of parts and equipment.
- Assist or direct non-employee drivers, vendors, or service providers as they enter the yard.
- Communicate with the Rental Coordinator in a timely manner when equipment is ready for rent.
- Conduct weekly audit of on-site assets, log into and update inventory tracking systems.
- Maintain high-level of service to ensure outstanding Customer Experience.
- Contribute to a positive work environment and promotes the vision, mission, and values of the Cat Rental Store.
- Complete all job responsibilities in a safe manner, promote and champion a safe, healthy work environment.
- May have to lift up to 25-30 pounds on occasion.
- Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
- Other duties as assigned.
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION & EXPERIENCE
- High school diploma or equivalent required, technical training or education a plus.
- Prior relevant experience preferred (equipment, automotive, industrial, etc.)
KNOWLEDGE, TECHNICAL SKILL, & ABILITIES
- Demonstrate proficiency in the use of computer-based applications and able to communicate via technology and email effectively and efficiently (MS Office 365, Outlook, phone, etc.)
- Understand and remember written and verbal instructions and carry out instructions accurately.
- Work independent of supervision on tasks and move easily between projects and priorities as required.
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
WHAT SETS US APART
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.