What are the responsibilities and job description for the Hose Fab Associate position at Thompson Machinery - Caterpillar?
Hose Fab Associate
ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Hose Fab Associate is responsible for building and supporting customer needs related to hydraulic hoses, hose fittings, seals, and related components. The Hose Fab Associate will play a key role in delivering high-quality solutions, ensuring customer satisfaction, and growing our hose business across all machine brands.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Fabricate, assemble, and test hydraulic hoses, fittings, and seals to meet customer specifications
- Provide technical support and product knowledge to customers regarding hose and related solutions
- Partner closely with Product Support Sales Representatives (PSSRs) to identify and pursue new business opportunities
- Maintain inventory of hose products, fittings, and components to ensure timely fulfillment of customer requests
- Ensure all work meets company quality standards and industry safety requirements
- Troubleshoot and resolve customer issues related to hose assemblies and related products
- Build strong relationships with existing and prospective customers to expand our hose services
- Keep accurate records of work orders, customer requests, and inventory usage
- Must be available to work at assigned location, including overtime, evenings or weekends if needed
- May have to lift up to 25-30 pounds on occasion
- May work in an environment where hazards are present
- Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks
- Other duties as assigned
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION & EXPERIENCE
- High School Diploma (or equivalent) required and three or more years of relevant experience desired.
- Proven experience as forklift operator is preferred.
KNOWLEDGE, TECHNICAL SKILL, & ABILITIES
- Must be able to complete TMCC forklift and training certification within first 90 days of employment. Upon completion of forklift training and certification all warehouse associates are required to perform forklift operations duties on an as needed basis which is determined by your immediate supervisor or manager
- Demonstrate strict adherence to all applicable corporate safety standards
- Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus
- Able to effectively communicate verbally and in writing
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
WHAT SETS US APART
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.