Quality Representative

Thomas Instrument

• Is a leading privately held provider of engineering solutions and manufacturing excellence for complex, critical aerospace flight control hardware.
• Has a stable workload (varied customer base) with a strong domestic and international reputation for quality and integrity.
• Has two engineering and manufacturing facilities.
• Offers all phases of product development and lifecycle management, supporting a highly diverse product mix. Thomas Instrument is AS9100D, NADCAP, and FAA certified.
• Has a friendly atmosphere and an outstanding safety record.
• Offers full benefits, including an immediately vested 5% match to 401k plan.

Job Description:

The Quality Representative is an integral part of daily execution of our final customer acceptance of flight hardware and the site tool and equipment calibration system. The role will be responsible for accurate and controlled execution of customer acceptance/sell off processes, tool calibration to the standards and transactions that support products from assembly, final inspection and to product shipments. This role serves as primary point of contact between Production, Government Quality Representatives, and the Shipping Dock as a source of information on final product acceptance.

This role is key between Quality and Operations to ensure:

On time release of units to shipping as well as maintaining correct records in the business systems assigned.

On time and control over the tools and equipment in our calibration system used for product verifications.

The successful candidate will need to demonstrate a track record of being organized, process driven, with speed and accuracy to ensure quality requirements and customer schedules are met.

Essential Duties and Responsibilities

• Perform routine evaluations, process monitors, and test protocols on raw materials, components, and finished components.
• Formulate and lead regular process audits to verify systemic compliance with regulatory policies and standard operating procedures.
• Identify, isolate, and issue corrective actions for out-of-specification paperwork, materials, or items that compromise customer specification.
• Collaborate with operations staff to verify manufacturing or testing defects.
• Train and educate assembly workers on basic compliance practices and quality manual guidelines.
• Plans, validates compliance, and stages product and documentation for customer acceptance.
• Perform data transactions on findings and support operations in root cause/corrective action activities as needed.
• Proactively identify, communicate, and support resolution of quality and compliance risks that may impact schedule or product acceptance.
• Participate in daily production meetings to engage, maintain awareness, and communicate impacts to product compliance or quality concerns.
• Serve as a primary point of contact between Customer, Quality, and Operations regarding customer acceptance, documentation, and compliance matters.
• Facilitate and execute assigned internal audits in accordance with AS9100, customer, and government contract requirements.
• Provide reports and metrics to management as required, including assigned KPI support.
• Review and validate manufacturing documentation, inspection records, certifications, and traceability packages for completeness and compliance.
• Support customer acceptance and final release activities through accurate documentation review and controlled execution of quality processes.
• Maintain accurate system transactions and records within company ERP and quality management systems.

Skills

• Strong organizational and multitasking ability in a fast-paced manufacturing environment.
• High attention to detail with strong documentation and verification discipline.
• Ability to read, interpret, and follow technical documentation, procedures, and specifications.
• Strong communication and interpersonal skills across multiple departments.
• Analytical mindset with the ability to identify discrepancies, compliance risks, and process concerns.
• Ability to prioritize workload and support changing production requirements.
• Working knowledge of quality systems, process control principles, and manufacturing documentation practices.
• Ability to work independently and within team-based environments.
• Basic computer proficiency including Microsoft Excel, Word, and ERP/MRP systems.

Knowledge

• Understanding of aerospace, manufacturing, or regulated production environments preferred.
• Familiarity with AS9100 quality system requirements preferred.
• Understanding of inspection processes, documentation control, traceability, and nonconformance practices preferred.
• Knowledge of manufacturing workflows, product verification, and customer acceptance activities preferred.
• Familiarity with Lean manufacturing and continuous improvement concepts preferred.

Experience

• 2 years of experience in a manufacturing, quality, inspection, compliance, or production support environment preferred.
• Aerospace, defense, medical device, or other highly regulated industry experience preferred.
• Experience performing data entry, transactional processing, or documentation review within business systems preferred.
• Experience supporting audits, inspections, or compliance activities preferred.

Physical Requirements

• Be able to lift at least 25 lbs. Ability to be forklift certified.
• Ability to stand, walk, bend, and reach for extended periods of time
• Ability to work within active manufacturing and production environments.

Work Eligibility (ITAR): This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident or persons with protected status. Employer will not sponsor applicants for employment visa status.

Thank you for your interest. Due to the volume of applications, only applicants chosen for further consideration will be contacted.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Thomas Instrument Inc. will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume

To apply for this position, apply online at www.thomasinstrument.com

Thomas Instrument is an EEO employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, medical condition (GINA), or disability.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Application Question(s):

• Work Eligibility (ITAR): This position requires compliance with U.S. Export Control laws and regulations, including the International Traffic in Arms Regulations (ITAR). To meet eligibility requirements, applicants must qualify as a “U.S. Person” as defined by 22 C.F.R. § 120.15. U.S. Persons include U.S. citizens, lawful permanent residents, and certain protected individuals, including legally recognized refugees and asylees.

Are you legally authorized to work in the United States and able to meet ITAR U.S. Person eligibility requirements?

• What is the single strongest skill or experience you believe makes you a fit for this position?

Ability to Commute:

• Brookshire, TX 77423 (Required)

Work Location: In person