Patient Services Manager

REAL Food re-fined.

Patient Services Manager | Location: Kalispell, MT 59901

Compensation: $70,000-$80,000 annually 5% bonus eligibility| Full-Time

Schedule: TBD

Job Summary

We are seeking a dedicated and experienced Patient Services Manager. This leadership role oversees the delivery of high-quality nutrition services to patients, ensuring meals and therapeutic diets meet clinical standards and individual needs. The ideal candidate combines strong clinical nutrition knowledge with operational management skills to lead food service teams and enhance patient satisfaction.

What You'll Do

• Manage daily operations of patient nutrition services, including meal planning, diet compliance, and food safety.
• Collaborate with physicians, nurses, and interdisciplinary teams to support patient care plans.
• Supervise and train food service staff, ensuring adherence to regulatory and sanitation standards.
• Monitor patient feedback and implement service improvements to enhance satisfaction and outcomes.
• Oversee inventory, purchasing, and budget management for dietary services.
• Maintain accurate documentation and utilize electronic health records for diet orders and assessments.
• Ensure compliance with healthcare regulations, including HIPAA and CMS guidelines.
• Other duties as assigned 

What You Will Bring

• Bachelor’s degree in Nutrition, Dietetics, Food Service Management or related field required (Master’s preferred)
• Certified Dietary Manager (CDM) credential or ability to obtain one preferred.
• 3 years of experience in a clinical nutrition and food service management role, at least 1 year in a supervisory or leadership role.
• Strong knowledge of therapeutic diets, clinical nutrition principles, and dietary guidelines for various medical conditions and populations. 
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, families, staff, and healthcare providers. 
• Demonstrated leadership abilities, with experience in staff supervision, training, and performance management. 
• Detail-oriented with strong organizational and time management skills, able to prioritize tasks and meet deadlines in a fast-paced environment. 
• Proficiency in healthcare software and nutrition management systems and Microsoft 365.
• Knowledge of food safety regulations, sanitation standards, and infection control practices. 
• Commitment to continuous learning and professional development, staying abreast of current trends and research in clinical nutrition and food service management. 

At Thomas Cuisine, our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.

What We Offer!

• Life/Work Integration
  • Paid Bereavement Leave
  • Paid Parental Leave
  • Paid Baby Bonding Leave
  • Paid Elder Care Leave
  • Paid Time Off (Accrued)
  • Paid Holidays

• Health & Wellness
  • 3 Medical Plans (Blue Cross)
  • Prescription, Dental, and Vision Coverage
  • Reimbursed Wellness Massages (Portion of cost)
  • Voluntary HSA with Company Match
  • Voluntary FSA
  • Free Employee Assistance Program (Behavioral Health Support)
  • Access to Wellness Initiatives (Fitness Memberships, etc.)

• Financial Wellness
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Basic Life Insurance
  • Company-Paid Accidental Death & Dismemberment (AD&D) Policy
  • Voluntary Short-Term Disability
  • Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D
• Plus
  • A supportive, collaborative work environment
  • Opportunities for growth

Who We Are 

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Our people are purposeful, they care about food and quality, and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish, but also contribute significantly to the satisfaction and well-being of our growing community.

Our commitment to you 

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships

Salary : $70,000 - $80,000