What are the responsibilities and job description for the Account Director position at TheLab?
Account Director
Wellcom is looking for an Integrated Account Director to lead client engagements centered around brand, digital marketing, content creation and ROI, with a focus on working closely with internal creative, production and technical teams to plan, brief and organize execution of the work. The ideal candidate would have 7 years of experience leading larger integrated accounts preferably with retail or DTC experience.
We are looking for someone who is strategic, a relationship builder internally and externally, to guide our clients and internal teams to deliver the best results possible. The ideal candidate will have high standards for the quality of the services we provide while managing and growing relationships to drive business.
About Wellcom
We’re a team of makers with deep expertise in solving creative production and technology challenges. At our core, we strive to create exceptional work that not only elevates brands but also maximizes their potential, and our production roots ensure that every great idea gets delivered right. From design & copy, video production, social campaign amplification, photoshoots and anything in between, we mix inspiration and hard work to produce results that mean business.
We will be
An awesome place for you to grow, in an environment that will support you. Wellcom is large enough to get an amazing variety of work, but small enough to be flexible in working with smaller brands and start-ups. We like to keep things interesting and have a few products of our own as well. You’ll work on a lot of different kinds of projects, and you’ll learn a lot along the way. You’ll do it with reasonable timelines, surrounded by friendly people who want to see you succeed. And you’ll generally finish your day with plenty of time left over to meet your friends for a drink - or grab one with your new team.
Responsibilities:
- Owns the day to day client relationship including receiving and reviewing all briefs.
- Build direct relationships and trust with local marketing teams, offering creative content production expertise and support
- Direct liaison to track, control and advise on campaign planning
- Understanding and advising upon the client's requirements at ideation stage
- Providing quotes and scopes, build and expand client pricing schedules to align with client support requirements
- Brief and coordinate Client/Wellcom teams
- Overall project delivery responsibility
- Advise on the best practice executional process and methods
- Immediate point of escalation for reservations/concerns/assurances
- Identify opportunities to advance existing client relationship
- Ensuring effective adherence to agreed SLAs, KPIs, processes, project planning, WIP reporting, QC processes etc.
- Responsible for the account P&L and able to analyze where time is being spent on the account
Requirements:
- At least 7 year’s agency and/or production experience
- An entrepreneurial attitude - driven by the will to succeed both personally and within the business, a self-starter
- A thorough knowledge of producing a broad range of content
- Excellent communication skills, both verbal and written - The ideal candidate should be comfortable communicating (written and in presentations) with senior clients from all disciplines
- Commercially aware
- Gets process and its’ importance
- Comfortable working in a very fast-paced environment
- Ability to manage multiple clients, projects and the subsequent communications
- A keen eye for detail
- Sociable, likable and willing to be part of a great team - ‘Be Good, be nice’
- A natural problem solver and innovator that can find a solution or educated response to any client requirement or request
- Impeccable attention to detail in your work, processes, presentations and written communication
- A serious passion for the work you do and driven to continually learn and improve your knowledge
- Experience in nurturing and leading teams
Job Info:
- Hybrid work environment with 3 days (Tues-Thurs) mandatory in our Madison Square Park office
- Salary of $150,000
- Benefits include medical, dental, 401k match and unlimited vacation
Salary : $150,000