What are the responsibilities and job description for the Junior Account Executive position at TheLab?
Junior Account Executive Overview
Wellcom Worldwide are looking to recruit an enthusiastic Junior Account Executive to join one of our fast-paced onsite clients. This full-time role will be based at the client’s central New York offices, working directly with the publishing and marketing teams to execute briefs for a variety of print and digital deliverables. marketing content.
The Junior Account Executive will report to the New York Account Director and be responsible for the production requirements across multiple departments for our client.
The Junior Account Executive will be supported by an experienced team of Account Managers, content creators and subject-matter experts who will execute the appropriate marketing briefs and projects across the client's print and digital channels (including printed catalogues, e-catalogues, website content, exhibition displays, and marketing deliverables and more etc.) namely:
- Audio/Video Post Production
- Creative Retouching
- Catalogue Artwork
- Digital Publishing
The ideal candidate will have a keen interest and some prior experience in the creative production world.
Key tasks:
- Build and maintain an excellent client relationships throughout project delivery, ensuring clear communication and effective expectation management throughout the lifecycle of an assigned project.
- Build direct relationships and trust with client marketing teams, offering expert guidance and support on creative content production
- Proactively consider how decisions and actions may impact clients, responding quickly to their needs, resolving issues efficiently, and avoiding over commitment
- Identify potential project risks, create contingency plans, and escalate issues with commercial impact when appropriate
- Identify areas of inefficiency or duplication, and proactively report and resolve with wider Account Management and studio teams
- Identify opportunities to advance existing client relationship, with support from Account Director.Senior Account Manager
- Take overall responsibility for delivering assigned projects, with support from wider Account Management team where required
- Support senior team members on larger, more complex projects
- Ensure effective adherence to agreed SLAs, KPIs, processes, project planning, WIP reporting, QC processes
- Provide administrative support, including preparing internal and client reports, scheduling meetings, developing timelines and deadlines, and tracking KPIs
- Collaborate with the other regional Account Management teams to share knowledge, resources and best practices
- Recognize the importance of account administration, including issuing contact reports and weekly status updates
What are we looking for?
- At least 2 year’s production or creative agency experience
- Excellent communication skills both verbal and written
- Organized and efficient, with an entrepreneurial attitude
- Impeccable attention to detail in your work, processes, presentations and written communication
- Sociable, likeable and willing to be part of a great team
- Comfortable and enjoys working in a fast paced environment
- Ability to manage multiple clients, projects and the subsequent communications
- Keen to learn and get stuck into new opportunities or workstreams
- A natural problem solver and innovator that can find a solution or educated response to any client requirement or request
- A serious passion for production including emerging technologies
- Experience using Project Management and Asset Management systems, specifically Monday.com, is a plus
- An interest in art is a bonus
- Ability to work out of the client’s offices in Midtown Manhattan at least 3-4 days per week